Receptionist

Focus Health Network, LLC; Philadelphia (Philadelphia County); On-site; USD 25,000 - 33,000; Full time

Job summary

York Nursing and Rehabilitation Center in Philadelphia, PA seeks a friendly Receptionist for a per diem front-office role. You will greet patients and visitors, answer calls, manage inquiries, and support daily administrative tasks to ensure smooth operations.

The ideal candidate has a high school diploma, healthcare or administrative experience, strong communication skills, and proficiency with Microsoft Office and EMR systems.

Qualifications

• High school diploma or equivalent is required.
• 1 year of experience in a healthcare or office environment is preferred.
• Excellent communication and interpersonal skills.
• Proficiency with Microsoft Office and EMR systems.

Responsibilities

• Greet patients, families, and visitors in a professional and courteous manner.
• Answer and direct phone calls, respond to emails, and handle written correspondence promptly.
• Maintain accurate patient records electronically and manually.
• Perform administrative tasks such as data entry, scheduling, and filing.
• Provide effective communication between patients, families, and healthcare providers.
• Collaborate with the healthcare team to coordinate care.
• Participate in quality improvement initiatives to enhance patient satisfaction.

Job description

Job Summary:

York Nursing and Rehab Center is seeking a skilled and customer-focused Receptionist to join our team in Philadelphia, Pennsylvania. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support. If you're passionate about delivering outstanding service and have a warm and welcoming demeanor, we encourage you to apply for this per diem opportunity.

Responsibilities:

• Greet patients, families, and visitors in a professional and courteous manner, providing guidance and assistance as needed
• Answer and direct phone calls, respond to emails, and handle written correspondence in a timely and efficient manner
• Maintain accurate and up-to-date patient records, both electronically and manually
• Perform administrative tasks, such as data entry, scheduling, and filing
• Provide optimal communication between patients, families, and healthcare providers
• Collaborate with the healthcare team to ensure seamless coordination of care
• Participate in quality improvement initiatives to enhance patient satisfaction and outcomes

About the Role:

As a Receptionist at York Nursing and Rehabilitation, you will have the opportunity to make a meaningful difference in the lives of our patients and their loved ones. Our team is dedicated to providing personalized care and attention, and we're seeking a like-minded individual who shares our passion for delivering exceptional service.

Requirements:

• High school diploma or equivalent required; post-secondary education in healthcare administration or a related field preferred
• 1 years of experience in a healthcare setting; reception or administrative experience beneficial
• Excellent communication and interpersonal skills; ability to work effectively in a fast-paced environment
• Proficiency in Microsoft Office and electronic medical records (EMRs)