Receptionist

Luxor Healthcare Management; Pennsylvania; Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

The Village of Lebanon Nursing Home is seeking a friendly Receptionist to be the first point of contact for visitors, patients, and staff, delivering excellent customer service and support.

Responsibilities include answering and directing phone calls, managing the front desk, providing administrative support to nursing staff, maintaining records, assisting with events, and upholding patient confidentiality.

Formación

• 0 years of experience in a healthcare setting (training provided).
• Excellent communication and interpersonal skills, with a professional demeanor.
• Ability to interact with patients, families, and staff in a respectful manner.
• Strong organizational skills and ability to prioritize multiple tasks.
• Ability to maintain confidentiality and handle sensitive information.

Responsabilidades

• Answer and direct phone calls, respond to inquiries, and provide information to visitors and staff in a timely and professional manner.
• Manage the front desk, ensuring a welcoming and organized environment for residents, families, and staff.
• Provide administrative support to nursing staff, including scheduling appointments and taking messages.
• Maintain accurate records, including patient files and visitor logs.
• Assist with special projects, such as scheduling events and coordinating with vendors.
• Maintain a high level of confidentiality and protect patient privacy.

Conocimientos

Phone etiquette

Customer service

Interpersonal skills

Organizational skills

Educación

High school diploma or equivalent

Descripción del empleo

Receptionist

Job Summary:

The Village of Lebanon Nursing Home is seeking a friendly and professional Receptionist to join our team! As a Receptionist, you will be the first point of contact for visitors, patients, and staff, providing exceptional customer service and support to our team.

Responsibilities:

• Answer and direct phone calls, respond to inquiries, and provide information to visitors and staff in a timely and professional manner

• Manage the front desk, ensuring a welcoming and organized environment for our residents, families, and staff

• Provide administrative support to the nursing staff, including scheduling appointments, taking messages, and completing daily reports

• Maintain accurate records, including patient files, visitor logs, and other administrative documents

• Assist with special projects, such as scheduling events, coordinating with vendors, and performing other tasks as needed

• Maintain a high level of confidentiality, upholding our commitment to patient privacy and confidentiality

Requirements:

• 0 years of experience in a healthcare setting (training provided)

• High school diploma or equivalent (n/a)

• Excellent communication and interpersonal skills, with the ability to interact with patients, families, and staff in a professional manner

• Organizational skills, with the ability to prioritize tasks and manage multiple responsibilities

• Ability to maintain confidentiality and handle sensitive information with discretion

About the Role:

As a Receptionist at the Village of Lebanon Nursing Home, you will be part of a dynamic and compassionate team dedicated to providing high-quality care to our residents. Our facility is designed to create a home-like atmosphere, and we strive to make every resident feel comfortable, engaged, and respected.