Front Desk & Admin Assistant – Nursing Home

The Village of Lebanon, Llc; Lebanon (KY); On-site; USD 26,000 - 36,000; Full time

Job summary

Village of Lebanon Nursing Home is seeking a friendly, professional Receptionist to be the first point of contact for visitors, patients, and staff. This full-time role focuses on delivering exceptional customer service and administrative support in a caring, confidential environment.

You will answer phones, manage the front desk, coordinate with nursing staff, and maintain accurate records. The position requires excellent communication, organizational skills, and discretion to protect patient

Qualifications

• 0 years of experience in a healthcare setting (training provided)
• High school diploma or equivalent (n/a)
• Excellent communication and interpersonal skills with patients, families, and staff
• Organizational skills with the ability to prioritize tasks and manage multiple responsibilities
• Ability to maintain confidentiality and handle sensitive information with discretion

Responsibilities

• Answer and direct phone calls, respond to inquiries, and provide information to visitors and staff in a timely and professional manner
• Manage the front desk, ensuring a welcoming and organized environment for residents, families, and staff
• Provide administrative support to nursing staff, including scheduling appointments, taking messages, and daily reports
• Maintain accurate records, including patient files, visitor logs, and other administrative documents
• Assist with special projects, such as scheduling events, coordinating with vendors, and other tasks as needed
• Maintain a high level of confidentiality, upholding patient privacy and confidentiality

Skills

Communication skills

Interpersonal skills

Organizational skills

Confidentiality

Phone handling

Education

HS diploma

Job description

Village of Lebanon Nursing Home is seeking a friendly, professional Receptionist to be the first point of contact for visitors, patients, and staff. This full-time role focuses on delivering exceptional customer service and administrative support in a caring, confidential environment.

You will answer phones, manage the front desk, coordinate with nursing staff, and maintain accurate records. The position requires excellent communication, organizational skills, and discretion to protect patient