Rental Coordinator

Papé Material Handling, Inc.; Fife (WA); On-site; USD 34,440 - 49,593; Full time

Job summary

Papé Material Handling, Inc. in Fife, WA is seeking a Rental Coordinator to be the primary contact for customers renting equipment. You will manage inbound rental, service, and sales inquiries by phone and walk-in while delivering outstanding service and accurate order processing.

We offer growth opportunities, comprehensive benefits, and a focus on training and career development in a dynamic, team-oriented setting.

Qualifications

• Excellent Word, Excel, Outlook and ability to learn internal systems.
• Excellent communication and customer relations skills.
• Ability to thrive in a team environment.
• Extensive knowledge of the rental equipment industry.

Responsibilities

• Serve as primary point of contact for rental customers by phone and walk-in.
• Process orders accurately and efficiently and record daily activity for follow-up.
• Support inbound rental, service, and sales by phone and walk-in customers.

Skills

Customer service

Communication

Teamwork

Attention to detail

Fast-paced environment

Tools

Word

Excel

Outlook

Job description

PAPE’ RENTS – FIFE, WA

RENTAL COORDINATOR

Do you love working in an energetic, fast-paced environment? Do you want to be a part of a winning team? Are you a detail person, but also love working with people? If this sounds like you, we would love to hear from you! Pape’ Material Handling, the premier capital equipment dealer in the West, is seeking a highly motivated Rental Coordinator to join their growing team in Fife, WA.

At Pape’, you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!

WHAT YOU’LL DO:

As our Rental Coordinator, you will be in a dynamic, multi-faceted role that serves as our customer primary point of contact and ensures our customers have a great experience when renting equipment from Pape’. Every day, you will be responsible for managing inbound rental, service, and sales by phone and walk-in business, providing outstanding customer service, processing customer orders accurately and efficiently, recording daily activity in detail to ensure timely follow-up on all future customer requests, and more! To thrive in this role, you must be a detail person, enjoy working at a fast pace, and have a winning attitude.

WHAT YOU NEED:

• Excellent computer skills including Word, Excel, Outlook, and the ability to learn our internal computer systems.
• Excellent communication and customer relations skills.
• Ability to thrive in a team environment.
• Extensive knowledge of the rental equipment industry

Compensation:

$24.94-36.16/hr (Depending on Experience)

Why work for Pape’:

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including –401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 30 hours worked, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement– Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation— Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment– Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory.
• Employee impact– Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training– You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilitie

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.