Receptionist

tsainternal; Omaha (NE); On-site; USD 30,000 - 41,000; Full time

Job summary

The Salvation Army is seeking a receptionist to support our Omaha corps in Nebraska. The role involves greeting visitors, answering phones, and coordinating referrals for community services.

You'll determine preliminary eligibility and assist with administrative tasks, while maintaining confidentiality. Ideal candidates have a high school diploma or GED and at least 1 year of related experience in reception or data processing.

Qualifications

• High School Diploma or GED required; some college preferred.
• Minimum 1 year of related experience in reception, telephone work, or data processing.
• Ability to use Word, Excel, PowerPoint and Access; payroll/timekeeping data via a web-based system.
• Excellent written and verbal communication; ability to handle confidential matters.

Responsibilities

• Greet all incoming clients/visitors in a friendly professional manner.
• Answer phone calls in a pleasant, courteous manner.
• Schedule appointments as needed.
• Record accurate written messages for staff.
• Provide referral paperwork to clients seeking assistance.
• Assist the Administrative Assistant with upcoming projects or mailings.
• Provide information on available community services to clients/visitors.
• Assess preliminary eligibility of clients both on and off the phone using our data entry system.
• Assist with miscellaneous tasks such as laundry, cleaning, filing, and shredding.
• Perform any other assigned duties.

Skills

Customer service

Communication

Multi-tasking

Data entry

Time management

Education

High School Diploma/GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Access

Job description

*** Full- Time Monday- Friday 8:30 A.M.- 4:30 P.M., Starting at $30,000- $41,000 Annually***

The Salvation Army Mission:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Summary/Primary Purpose: To

answer incoming phone calls, greet incoming clients/visitors and assist them with a variety of community services provided at our Corps.

Essential Duties and Responsibilities:

• Greet all incoming clients/visitors in a friendly professional manner.
• Answer phone calls in pleasant, courteous manner.
• Make appointments as needed.
• Responsible for accurate written messages.
• Provide referral paperwork to incoming clients seeking assistance.
• Assist the Administrative Assistant with any upcoming projects/mailings.
• Provide potential community services assistance to all clients/visitors.
• Determines preliminary eligibility of clients both on and off phone through our data entry program.
• Assist with miscellaneous tasks, such as; laundry, cleaning, filing, shredding.
• All other assigned duties.

Supervisory Responsibilities

None

Education and/or Experience:

High School Diploma/GED. Some secondary education preferred. Minimum of 1 year of related experience in reception, telephone work, or data processing preferred. Equivalent combination of education and experience will be considered.

Qualifications:

• Ability to work with people of varying backgrounds and cultures with patience and respect.
• Ability to establish priorities, work independently and proceed with objectives with little supervision.
• Intermediate skills in Microsoft software to include Word, Excel, PowerPoint and Access. As well as the ability to access payroll, timekeeping and personal data via a web-based system.
• Administrative skills to include utilization of standard office equipment, data entry, 10-key, attention to details and filing.
• Good communication skills both written and spoken, and ability to maintain effective working relationships.
• Demonstrated ability to handle confidential matters.

Other Qualifications:

Must pass all applicable background checks.Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army.

Certificates, Licenses, Registrations: N/A

Physical Requirements: The

physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Must be able to stand, walk, sit, use hands and fingers, reach with hands and arms, stoop, crouch, talk and hear. Must be able to lift 20 pounds.

Working Conditions:

Thework environment is a business office setting with office equipment, moderate traffic and noise levels.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.