Receptionist

Cottonwood Springs; Olathe (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid time off

Insurance programs

Tuition reimbursement

Employee assistance program

Professional development

Job summary

Cottonwood Springs in Olathe, KS, seeks a friendly front desk clerk to greet guests, answer calls, and route inquiries to the appropriate staff. The role requires basic clerical skills, a high school diploma, and a commitment to patient privacy under HIPAA.

You will work with hospital teams to support patient flow and ensure a positive patient experience. Responsibilities include handling inquiries, performing routine clerical tasks, and assisting with admissions and patient assessments as part

Qualifications

• Experience in clerical and customer service is preferred.
• Ability to perform typing, filing, copying, message taking or similar duties.
• Commitment to HIPAA guidelines and patient privacy.

Responsibilities

• Greeting guests and receiving calls; determine nature of business and direct to staff.
• Demonstrates excellent customer service and performs clerical duties as assigned.
• Facilitates information flow through the hospital while adhering to HIPAA guidelines.
• Works with Business Development and Assessment departments in patient assessment and admission processes.
• Obtain patient vitals when asked by Assessment Department (not applicable in Washington).

Skills

Customer service

Clerical duties

Communication skills

HIPAA compliance

Education

High school diploma or equivalent

Tools

Basic office software

Telephone systems

Job description

Your Experience Matters

At Cottonwood Springs, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

Your Experience Matters

At Cottonwood Springs, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

How You'll Contribute

Responsible for greeting guests and receiving calls, determines the nature of their business and directing them to the appropriate staff. Demonstrates excellent customer service skills. Able to perform a wide variety of clerical duties such as typing, filing, copying, message taking or other duties as assigned. Facilitates follow of information through the hospital while adhering to HIPAA guidelines. Works closely with the Business Development and Assessment departments in the patient assessment and admission process. Must be competent in obtaining patient vitals when asked by Assessment Department (not applicable in Washington).

What We Offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:

• Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts
• Competitive paid time off
• Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
• Tuition reimbursement, loan assistance, and 401(k) matching
• Employee assistance program including mental, physical, and financial wellness
• Professional development and growth opportunities

Qualifications And Requirements

• Education: High school diploma or equivalent preferred. Combination of education and relevant work experience may be accepted.
• Experience: Previous clerical and customer service experience preferred.
• Additional Requirements: CPR and CPI certified within 30 days of employment. May be required to work flexible hours and overtime.

About Us

Cottonwood Springs is a 108 - bed hospital located in Olathe, KS, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters

EEOC Statement

Cottonwood Springs is an Equal Opportunity Employer. Cottonwood Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.