Receptionist

Mission Pet Health; Oceanside (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

Mission Pet Health in Oceanside, New York, seeks a friendly receptionist to join our Animal Surgical Center team. You will be the first contact for clients, manage the front desk, greet pets and owners, and help keep medical records organized.

This role emphasizes compassionate client service, clear communication, and reliable scheduling. Experience with veterinary software is a plus. A flexible weekend/holiday schedule helps our hospital run smoothly and ensure excellent patient care.

Qualifications

• Strong customer service focus and positive attitude.
• Excellent verbal and written communication skills.
• Organizational skills to manage appointments and records.
• Flexibility to work weekends and holidays.

Responsibilities

• Manage a multi-line phone system and greet clients warmly.
• Maintain accurate medical records and schedule appointments.
• Handle financial transactions and hospital workflow.
• Educate clients on services and preventive care.

Skills

Customer service

Communication

Organization

Teamwork

Empathy

Tools

Veterinary software

Job description

When you join the Animal Surgical Center in beautiful Oceanside, New York, you are becoming part of a dedicated team committed to exceptional patient care. Our reputation in the community is stellar, proven by our remarkable 5-star Google rating which reflects the deep trust pet owners place in our medical expertise. We believe that when you feel supported, you can focus entirely on providing the highest quality veterinary surgery and medicine. If you are looking for a place where you can immediately step in and do your best work, this opportunity is waiting for you. Joining our practice means accessing a vast network designed to help all teammates succeed professionally. We ensure you have access to crucial resources, including internal specialty consultations and ongoing educational opportunities that keep your skills sharp. Whether your goal is achieving credentialed technician status—with support for reimbursement programs available—or advancing into a leadership role within our hospitals, we have structured paths in place to help you achieve these milestones. This focus on individual growth fosters a stable, positive environment where everyone is invested in the success of their colleagues. Quality medicine starts with ensuring our clinicians and technicians are equipped with the best tools and support. While we focus on exceptional surgical care right here in Oceanside, our affiliation with a larger network means immediate access to advanced protocols and evidence-based practice models. This framework ensures streamlined workflow and effective medical communication, allowing you to focus your energy entirely on diagnostics, treatment, and patient recovery. We prioritize a commitment to continuous improvement, empowering you to consistently deliver advanced veterinary care. Oceanside, New York, offers the perfect balance of suburban tranquility and convenient access to the vibrancy of New York City. Located on the South Shore of Long Island, you will find yourself close to beautiful beaches, excellent park systems, and a welcoming, family-oriented community. Enjoy the benefits of coastal living, short commutes, and the ability to find all the amenities you need right nearby. This is a highly desirable community for veterinary professionals looking for a stable and engaging home base.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e‑mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.