Receptionist

Excel Care Newark; Newark (DE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k match up to 5%

Paid sick time

Tapcheck, unlock earnings early

Employee discounts, perks and rewards

Job summary

Excel Care Newark is seeking a professional Receptionist to join our Skilled Nursing Facility team. You will be the first point of contact for visitors, residents, families, and staff, creating a welcoming environment while supporting daily administrative operations.

The role requires a high school diploma or equivalent and strong communication skills. On-site position with opportunities for growth in a compassionate healthcare setting.

Qualifications

• High school diploma or equivalent required.
• Healthcare setting experience a plus.
• Strong communication and customer service skills.
• Proficient in MS Office and basic computer systems.
• Professional appearance and demeanor.
• Ability to multitask and stay calm in a fast-paced environment.

Responsibilities

• Greet visitors, residents, and families in a courteous and professional manner.
• Answer and direct incoming phone calls.
• Manage visitor sign-in and follow facility protocols.
• Receive, sort, and distribute mail and deliveries.
• Provide general information and assistance to residents and guests.
• Maintain the front desk area in a clean and organized manner.
• Assist with clerical duties such as filing, copying, scanning, and data entry.
• Coordinate communication between departments as needed.

Skills

Communication

Customer Service

Microsoft Office

Data Entry

Multitasking

Professional Appearance

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

We are seeking a professional, friendly, and dependable Receptionist to join our Skilled Nursing Facility team at Excel Care Newark. As the first point of contact for visitors, residents, families, and staff, the Receptionist plays a key role in creating a welcoming and organized environment while supporting daily administrative operations.

Receptionist Benefits:

• 401k with up to 5% matching
• Paid sick time
• Tapcheck, unlock earnings early
• Employee-only discounts, perks and rewards program

Receptionist Responsibilities:

• Greet and assist visitors, residents, and families in a courteous and professional manner
• Answer and direct incoming phone calls
• Manage visitor sign-in and follow facility protocols
• Receive, sort, and distribute mail and deliveries
• Provide general information and assistance to residents and guests
• Maintain the front desk area in a clean and organized manner
• Assist with clerical duties such as filing, copying, scanning, and data entry
• Coordinate communication between departments as needed

Receptionist Qualifications:

• High school diploma or equivalent required
• Previous receptionist or administrative experience preferred (healthcare setting a plus)
• Strong communication and customer service skills
• Proficient in Microsoft Office and basic computer systems
• Professional appearance and demeanor
• Ability to multitask and remain calm in a fast-paced environment

We are an equal opportunity employer.