Receptionist

ExcelCare Norwood; Norwood (NJ); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401k matching

Paid sick time

Tapcheck earnings

Employee discounts

Job summary

ExcelCare Norwood is seeking a professional Receptionist to join our Skilled Nursing Facility team. You will be the first point of contact for visitors, residents, families, and staff, creating a welcoming and organized environment while supporting daily administrative operations.

Your role includes greeting guests, answering calls, managing sign-ins, and assisting with general clerical tasks to ensure smooth facility operations.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist or administrative experience preferred (healthcare setting a plus).
• Strong communication and customer service skills.
• Proficient in Microsoft Office and basic computer systems.

Responsibilities

• Greet and assist visitors, residents, and families in a courteous and professional manner.
• Answer and direct incoming phone calls.
• Manage visitor sign-in and follow facility protocols.
• Receive, sort, and distribute mail and deliveries.
• Provide general information and assistance to residents and guests.
• Maintain the front desk area in a clean and organized manner.
• Assist with clerical duties such as filing, copying, scanning, and data entry.
• Coordinate communication between departments as needed.

Skills

Communication skills

Customer service

Multitasking

Professional appearance

Education

High school diploma or equivalent

Tools

Microsoft Office

Basic computer systems

Job description

We are seeking a professional, friendly, and dependable Receptionist to join our Skilled Nursing Facility team at ExcelCare Norwood. As the first point of contact for visitors, residents, families, and staff, the Receptionist plays a key role in creating a welcoming and organized environment while supporting daily administrative operations.

Receptionist Benefits:

• 401k with up to 5% matching
• Paid sick time
• Tapcheck, unlock earnings early
• Employee-only discounts, perks and rewards program

Receptionist Responsibilities:

• Greet and assist visitors, residents, and families in a courteous and professional manner
• Answer and direct incoming phone calls
• Manage visitor sign-in and follow facility protocols
• Receive, sort, and distribute mail and deliveries
• Provide general information and assistance to residents and guests
• Maintain the front desk area in a clean and organized manner
• Assist with clerical duties such as filing, copying, scanning, and data entry
• Coordinate communication between departments as needed

Receptionist Qualifications:

• High school diploma or equivalent required
• Previous receptionist or administrative experience preferred (healthcare setting a plus)
• Strong communication and customer service skills
• Proficient in Microsoft Office and basic computer systems
• Professional appearance and demeanor
• Ability to multitask and remain calm in a fast-paced environment

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to join our team at ExcelCare Norwood.

We are an equal opportunity employer.