Receptionist

Partners Group; New York (NY); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company-match

Vacation days: 25

Holidays: 13

Sabbatical after five years

Life and disability insurance

Education assistance

Job summary

Partners Group seeks a dynamic Receptionist to join our New York office. The role is the first point of contact for the firm, handling visitors, calls, and general office support across the organization. You will assist executive staff and support the Office Management Team.

The ideal candidate is a self‑starter who delivers excellent customer service, maintains a welcoming environment for clients and partners, and thrives in a professional, fast‑paced setting.

Qualifications

• Clear and proactive communication with visitors and colleagues.
• Ability to coordinate and prepare conference rooms and events.
• Professional presence and a welcoming, client-focused attitude.
• Comfort with supporting a busy office environment and executives.

Responsibilities

• Greet visitors at the front desk and direct them appropriately.
• Coordinate arrivals by reserving conference rooms and arranging refreshments.
• Provide concierge services (Wi‑Fi access, taxi, restaurant reservations).
• Answer and screen calls on the multi‑line switchboard and forward as needed.
• Manage inbound/outbound mail distribution.
• Assist with in‑house catered events and meeting setups.
• Maintain desk instructions and departmental materials.
• Process expenses using SAP Concur and ensure accuracy.
• Communicate professionally with clients and staff at all times.

Skills

Strong communication

Executive presence

Customer service

Professional demeanor

Tools

SAP Concur

Job description

Partners Group is one of the largest global private markets investment managers, serving over 800 institutional investors worldwide. We have USD 185 billion in assets under management and around 2,000 professionals across 24 offices worldwide. Partners Group is an equal opportunity employer committed to cultural diversity.

What it's about

Partners Group seeks a dynamic Receptionist to join our team in the New York Office. The role acts as the first point of contact for the company, assists with office operations, and provides general administrative support across the organization. Duties include welcoming visitors, coordinating arrivals, booking conference rooms, answering and directing incoming calls, maintaining common area cleanliness, managing internal and external inquiries, and supporting executive staff. The position reports to the New York Office Manager and supports the Office Management Team.

What we expect

The ideal candidate is a self‑starter who strives to improve productivity and values excellent customer service. Strong communication skills, executive presence, a friendly attitude, and a solid work ethic are essential. The role requires a positive, professional demeanor and a commitment to maintaining a welcoming environment for clients and business partners.

Responsibilities

• Receive visitors at the front desk and provide a positive experience; greet, direct, and announce them appropriately.
• Coordinate visitor arrivals by reserving/preparing conference rooms, setting up refreshments as needed, and following building security procedures.
• Provide concierge service for clients as needed (wi‑fi access, taxi coordination, restaurant reservations, etc.).
• Answer, screen, and forward all incoming calls from the multi‑line switchboard while providing information as appropriate.
• Maintain distribution of incoming/outgoing mail.
• Assist with in‑house catered events (e.g., set‑up catering and clearing away).
• Maintain up‑to‑date desk instructions and departmental materials at all times.
• Manage expenses via SAP Concur.
• Conduct written and oral communication at the highest level of professionalism and integrity.

Office Support

• Set up and clean up catered breakfast and refill cereal dispensers in the kitchen.
• Perform regular walkthroughs and maintain cleanliness of office facilities (reception area, conference rooms, copy room, pantry, kitchen, dishwashers).
• Manage and maintain office supplies and pantry inventory; restock copy room and kitchen supplies throughout the day, and ensure regular cleaning of espresso machines.
• Reset conference rooms between meetings (e.g., open/close partitions, straighten chairs, keep table surfaces clear, restock water bottles, keep VC wires neat).
• Re‑stock printer with printing paper.
• Proactively address any maintenance issues and field service requests for building management.
• Pick up daily lunch deliveries from the building lobby.
• Deep‑clean desks for outgoing/incoming employees.
• Manage delivery room packages and unpack heavy supplies in the storage room.
• Assist Office Management team with various administrative tasks as assigned.

What we offer

Partners Group is a global firm focused on delivering high‑quality private markets investments via bespoke portfolio solutions that meet the needs of our clients. As a growing firm, we are committed to attracting, developing and retaining top talent by offering a workplace where results are recognized and rewarded. Our benefits include:

• Professional, international, and high‑performing work‑environment
• Challenging, rewarding career within a growing company
• Collaborative environment, with on‑the‑job training and mentorship opportunities
• Competitive benefits and wellness package, including medical, dental and vision coverage
• 401(k) (Roth and pre‑tax options) with company‑match
• 25 vacation days, and 13 holidays annually
• One‑month sabbatical after every five years of service
• Company‑paid life and disability insurance
• Education assistance program

Partners Group compensation has a long‑term outlook and philosophy, and our total compensation emphasizes performance‑based long‑term incentives. Base pay range for this role is $70,000‑$85,000 and a performance‑based bonus and equity are additional parts of the total compensation package.

www.partnersgroup.com

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