Receptionist

Wells Nursing Home, Inc; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Wells Nursing Home, Inc. is seeking a reliable receptionist to join our front desk team. You will greet visitors, answer calls, and route inquiries while performing routine clerical tasks in a healthcare setting.

The role requires the ability to operate office equipment, manage mail and records, and assist with basic documents and reports. Day-to-day work includes maintaining a welcoming, organized front desk and supporting staff as needed.

Qualifications

• Require vocational training or on-the-job experience.
• Experience handling visitors and phone inquiries is a plus.

Responsibilities

• Greet visitors and determine purpose of visit.
• Answer telephones and transfer calls or take messages.
• Operate office equipment (fax, copier, phone) and use computers for basic tasks.
• Prepare memos, letters and reports.
• Sort and route mail and maintain filing systems.
• Ensure visitors are authorized to enter the facility.
• Maintain records and supplies, assist with invoicing and reports.
• Provide information about the establishment and services.

Skills

Reception duties

Customer service

Office software

Education

Vocational training

Tools

Fax and copier

Phone systems

Job description

Wells Nursing Home, Inc -

Shift: 3pm -8pm 7 Days a Week

We offer the Following:

• Premium Compensation

• Great Benefits Package

• Professional Growth & Stability

Job Type: Full-time

Benefits:

• 401(k)

• Dental insurance

• Health insurance

• Paid time off

Schedule:

• Day shift

• Monday to Friday

ESSENTIAL FUNCTIONS:

• Ensure all person’s entering and exiting the facility have authorization to do so.

• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.

• Perform general office duties such as ordering supplies and maintaining records management systems.

• Prepare invoices, reports, memos, letters, and other documents, using word processing, spreadsheet, database, and/or presentation software, as requested

• Sort and route incoming mail, answer correspondence, and prepare outgoing mail.

• Greet visitors and determine nature and purpose of visit, direct them to specific destinations or the appropriate persons according to their needs.

• Complete word processing and clerical assignments with review of the assignee.(Filing, typing copying)

• Obtain, review and apply new information to Resident Room Listing, Department Notifications, and Department Directory.

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

• Ensure no personal calls are relayed directly to personnel during his/her work hours unless it is an emergency

• Route emergency calls appropriately.

• Make copies of correspondence and other printed material.

• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

• Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.

• Beep individuals to inform them of telephone calls, using beeper and interoffice communication equipment.

• If the receptionist needs to leave the front desk at any time then s/he needs to have appropriate coverage in place.

• All other duties as assigned.

Education

Require training in vocational schools or related on-the-job experience.

ACKNOWLEDGEMENT

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All pay rates and bonuses are paid and/ or awarded to employees based on the facilities policy and/ or the CBA, depending on the position.