Receptionist

Jetro Restaurant Depot; Chicago (IL); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) match

Paid time off

6 paid holidays

Tuition reimbursement

Voluntary benefits

Competitive benefits

Job summary

Jetro Restaurant Depot in Chicago, IL seeks a Receptionist to manage front-desk operations, greet customers, and handle calls and documentation. The role supports store operations with organized processes and a professional front-line presence.

The position emphasizes accurate records, cross-department coordination, and maintaining a neat reception area to ensure a positive customer experience.

Qualifications

• Prior reception, administrative, or customer service experience.
• Strong verbal and written communication.
• Ability to multitask in a fast-paced environment.
• Detail-oriented with solid organizational abilities.

Responsibilities

• Manage reception desk operations to ensure consistent coverage during business hours.
• Greet and assist customers, vendors, and visitors in a professional manner.
• Answer and direct incoming calls to appropriate departments or personnel.
• Maintain accurate documentation and records per company standards.
• Ensure compliance with required documentation and posting requirements.
• Monitor and organize incoming/outgoing communications and inquiries.
• Assist with coordinating internal communication between departments.
• Maintain cleanliness, organization, and presentation of the reception area.
• Identify and elevate operational issues, documentation concerns, or compliance gaps.

Skills

Communication

Interpersonal skills

Multi-tasking

Attention to detail

Education

Experience in reception/administrative/customer service

Tools

Microsoft Office

Job description

Job Summary

The Receptionist is responsible for managing front-desk operations, ensuring accurate handling of customer interactions, administrative tasks, and communication processes. This role supports overall store operations by maintaining organization, ensuring proper documentation, and providing a professional and efficient point of contact for customers and internal teams.

JOB DETAILS

Job Summary

The Receptionist is responsible for managing front-desk operations, ensuring accurate handling of customer interactions, administrative tasks, and communication processes. This role supports overall store operations by maintaining organization, ensuring proper documentation, and providing a professional and efficient point of contact for customers and internal teams.

Key Responsibilities

• Manage reception desk operations to ensure consistent coverage during business hours
• Greet and assist customers, vendors, and visitors in a professional and efficient manner
• Answer and direct incoming calls to appropriate departments or personnel
• Maintain accurate documentation and records in accordance with company standards
• Ensure compliance with required documentation and posting requirements
• Monitor and organize incoming and outgoing communications, including messages and inquiries
• Assist with coordinating internal communication between departments
• Maintain cleanliness, organization, and overall presentation of the reception area
• Identify and elevate operational issues, documentation concerns, or compliance gaps

Qualifications

• Previous experience in reception, administrative, or customer service roles
• Strong communication and interpersonal skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Strong attention to detail and organizational abilities
• Basic proficiency in Microsoft Office (Excel, Outlook, etc.)

Preferred Qualifications

• Experience in a retail or warehouse environment
• Familiarity with administrative processes and documentation requirements
• Experience handling high-volume customer or call interactions

Work Environment / Expectations

Primarily office or front-desk environment within a retail or warehouse setting. Requires sitting, standing, and interacting with customers and staff throughout the shift. May require schedule flexibility based on business needs.

Benefits & Perks

• Medical, Dental, and Vision Insurance Coverage
• 401(k) Retirement Plan with Employer Match
• Paid Time Off (PTO) in accordance with company policy
• Six (6) Paid Company Holidays
• Tuition Reimbursement Program (subject to eligibility and plan guidelines)
• Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)
• Competitive and Comprehensive Benefits Package Designed to Support You and Your Family
• All benefits are subject to eligibility requirements and plan terms

Job Ref #: 6be26c39-a725-4354-a54c-9f2f1c10192c

Date Posted: 2024-12-03