Receptionist

Fisher Phillips LLP; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Profit sharing 401(k)

Job summary

Fisher Phillips LLP is seeking an experienced Receptionist to join our Nashville office. You will manage incoming calls, greet visitors, handle mail and faxes, and support everyday office operations with professionalism and discretion.

The role requires five years of receptionist experience, strong communication skills, and proficiency with Word, Outlook, Excel, and related tools. A high school diploma is required; a college degree is preferred in a dynamic, client-focused environment.

Qualifications

• Minimum of a high school diploma required (College degree preferred).
• Minimum of five years of experience as a receptionist.
• Proficient in Desksite or similar document management systems, Word, Outlook, PowerPoint, Concur, and Excel.

Responsibilities

• Answer phones and manage visitor flow; greet and assist visitors.
• Handle mail, packages, faxes, and scanning; log and distribute documents.
• Maintain calendar, schedule meetings, set up conference rooms, and keep reception area tidy.
• Support administrative tasks like timesheets, client files, and intake forms.
• Maintain confidentiality and appropriate communication with guests and staff.
• Perform general office duties as needed.

Skills

Communication

Professionalism

Multitasking

Customer service

Education

High school diploma

College degree preferred

Tools

Desksite

Word

Outlook

PowerPoint

Concur

Excel

Job description

Career Opportunities with Fisher Phillips LLP

Fisher Phillips, a premier international labor, and employment law firm is seeking a skilled and experienced Receptionist to join our team. In this essential role, you will contribute to the seamless operation of our services, providing crucial support to our department in delivering exceptional client service and maintaining our commitment to excellence.

Key Responsibilities

• Phone and Visitor Management: Answer phones, transfer calls to appropriate employees, and take messages when necessary. Greet and assist visitors by offering drinks, providing parking validation stamps, copying documents, and addressing other needs.
• Mail and Package Handling: Accept and sign for incoming packages, open, stamp, log, and distribute mail. Process all incoming faxes, notify recipients via email, and ensure proper distribution of faxes.
• Conference Room and Office Management: Maintain the office calendar, schedule meetings, and set up conference rooms. Ensure a clean, organized, and pleasant appearance of the reception area and lobby.
• Administrative Support: Manage subpoena log, closed file inventory log, parking log, and fax log. Maintain new matter intake forms, create client files, and assist with secretarial projects such as timesheet entry and document preparation.
• Confidentiality and Communication: Handle confidential information with discretion and maintain knowledge of each attorney's preferences for conveying information to guests and callers.
• General Office Duties: Perform general administrative, office, and clerical tasks as needed.

Requirements

• Minimum of a high school diploma required (College degree is preferred, but not required).
• Minimum of five years of experience as a receptionist required.
• Desksite or other comparable document management system, Word, Outlook, PowerPoint, Concur, and Excel.
• Possess basic PC skills; ability to use phone system, copier, scanner, fax, and printer.
• Effectively and professionally communicates with clients, opposing counsel, vendors, and firm personnel through concise and accurate written communications.
• Exhibits confident and professional verbal communication skills.

Why Join Us

At Fisher Phillips, we recognize that exceptional talent is the foundation of our success, enabling us to deliver outstanding service to both our internal and external clients. Joining our team means collaborating in a professional yet dynamic environment that leverages cutting-edge technology. Our leadership is committed to fostering your professional growth and providing opportunities to challenge yourself in meaningful ways.

We believe in rewarding talent with more than just a competitive salary. Our comprehensive benefits package includes health, dental, and vision insurance, a 401(k) with profit sharing, generous paid time off, and holidays.

Your well-being is our priority. We offer 24/7 telehealth services, a variety of wellness programs, and additional optional benefits designed to support your unique lifestyle. At Fisher Phillips, you’ll find a workplace that values your health, happiness, and continued professional development. To learn more about our firm, visit us at www.fisherphillips.com .

Equal Opportunity Employer

Fisher Phillips is committed to providing equal employment opportunities to all employees and applicants, regardless of race, ethnicity, religion, sex (including related medical conditions), gender, sexual orientation, national origin, citizenship status, veteran status, marital status, pregnancy, age, disability, or any other protected status, in compliance with all applicable laws.

The statements in this position description are not necessarily all-inclusive. Additional duties and responsibilities may be assigned, and requirements may vary from time to time.

Relocation costs are not covered. We are only accepting direct applicants; third-party recruiters or agencies will not be considered. No phone inquiries, please.