Receptionist

Midwest Orthopedia & Musculoskeletal Alliance; Milwaukee (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive health, dental, and VIsn

Health Savings Account with employer

Life Insurance

PTO

401(k) retirement plan with company

Job summary

Midwest Orthopedia & Musculoskeletal Alliance in Milwaukee is seeking an administrative assistant to support office staff and ensure smooth daily workflow. You will handle mail, phone, routing, filing, data entry, and general clerical tasks using a computer terminal.

The role relieves other staff of routine duties and requires strong organizational skills, attention to detail, and the ability to work in a fast-paced healthcare office environment.

Qualifications

• High School Diploma required.
• Associates Degree preferred.
• 2+ years of administrative experience.
• Experience with Microsoft Word, Word Perfect, Excel, PowerPoint and QuickBooks is preferred.

Responsibilities

• Answer, screen, and forward calls, providing information and taking messages.
• Interact with all levels of management.
• Make bank deposits when needed.
• Meet and greet visitors entering the office, determine the nature or purpose of visit, and direct or escort them accordingly.
• Compose and prepare routine correspondence.
• Create and maintain spreadsheets and reports.
• Keep reception area neat.
• Back up for other assistants.
• Daily filing and retrieving of files.
• Prepare materials for meetings as required.
• Maintain organized filing systems.
• Arrange conference calls.
• Complete a variety of special projects.

Skills

Strong verbal communication

Interpersonal skills

Written communication

Data entry

Organizational skills

Education

High School Diploma

Associates Degree preferred

Tools

Microsoft Word

Excel

PowerPoint

QuickBooks

Job description

GENERAL SUMMARY OF DUTIES

To provide support to administrative office staff assuring a smooth departmental work flow. Responsible for performing daily tasks such as sorting mail, answering phone and routing incoming calls, filing, copying, data entry, and other similar duties, using a computer terminal. Relieves office staff of clerical work, and minor administrative and business detail.

ESSENTIAL FUNCTIONS

• Answer, screen, and forward calls, providing information and taking messages
• Interact with all levels of management
• Make bank deposits when needed
• Meet and greet visitors entering the office, determine the nature or purpose of visit, and direct or escort them accordingly
• Compose and prepare routine correspondence
• Create and maintain spreadsheets and reports
• Keep reception area neat
• Keep conference room clean and neat for meetings
• Collect, sort, distribute, and prepare mail and courier deliveries
• Back up for other assistants
• Determine appropriate direction for business inquiries
• Daily filing and retrieving of files
• Printing purchase orders and other supporting documentation for Accounts Payable staff
• Prepare materials for meetings as required
• Maintain organized filing systems
• Arrange conference calls
• Complete a variety of special projects
• Perform other duties as assigned

EDUCATION/REQUIREMENTS

• High School Diploma
• Associates Degree preferred
• 2+ years of administrative experience

KNOWLEDGE

• Knowledge of policies and procedures.
• Knowledge of Microsoft Word, Word Perfect, Excel, PowerPoint skills, QuickBooks, computer systems, programs and spreadsheet applications.
• Knowledge of medical terminology preferred.

SKILLS

• Skill in gathering and reporting claim information.
• Strong verbal, interpersonal and written communication skills required.
• Skill in solving utilization problems.
• Skill in written and verbal communication and customer relations.

ABILITIES

• Ability to work with effectively with executive offices, medical staff and external agencies.
• Must be able to work in a fast paced environment and be client service oriented.
• Ability to identify, analyze and solve claim problems.
• Must be self-motivated, have excellent organizational skills, good judgment skills and a team player.
• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!