Receptionist

Avenues Recovery Center; Metairie (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K with employer match

Medical Insurance

Dental

Vision

Voluntary Short-Term Disability

Life and AD&D

Job summary

Avenues Recovery Center is seeking a detail-oriented receptionist/administrative assistant to support frontline operations at our Metairie location. You will manage phones, greet visitors, process inquiries, and coordinate mail and shipments while maintaining data within the KIPU system.

The role requires a high school diploma or GED, at least 1 year in the treatment industry preferred, and sobriety if in recovery. Proficiency in MS Excel/Word/Teams and strong organizational skills are essential.

Qualifications

• High school diploma or GED required.
• 1 year minimum experience in the treatment industry preferred.
• If in recovery, 1 year of sobriety required.

Responsibilities

• Perform all standard clerical duties (emailing, filing, photocopying, faxing, transcribing).
• Greet, process, and direct visitors and answer questions.
• Monitor phones, voicemail, and route calls.
• Handle all mail and shipments (UPS/Amazon).
• Maintain reception area inventory and supplies.
• Maintain pharmacy copay log and record payments.
• Perform errands and other duties as assigned.

Skills

KIPU

MS Excel

MS Word

MS Teams

Data entry - KIPU

Receptionist skills

Multitasking

Attention to detail

Education

High school diploma or GED

Tools

KIPU

Job description

Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with eighteen locations

across seven states.

We offer highly individualized treatment in a clean, modern, comfortable setting,

spanning every level of care, including detox, residential, PHP, IOP, and outpatient services.

The secret to our success is our people - merged with a premier clinical program, it's allowed us to transform the lives of thousands of people to date.

If you're passionate about recovery and want to impact others in a meaningful way - we warmly invite you to join our growing family!

What You'll Do

• Perform all standard clerical duties (emailing, filing, photocopying, faxing, transcribing etc.)
• Greet, process, and direct all facility visitors as necessary, and answer all visitor/ family questions
• Monitor phones and voicemail, and route all calls and messages appropriately
• Handle all incoming and outgoing mail, as well as all UPS and Amazon shipments
• Maintain inventory and cleanliness of reception area, and re-stock office supplies as necessary
• Maintain pharmacy copay log and record all payments
• Perform administrative errands as necessary, and any other duties as assigned

What We're Looking For

• High school diploma or GED required
• Minimum 1 year of experience in the treatment industry preferred
• If in recovery, a minimum of 1 year of sustained sobriety is required
• Proficient in KIPU, Microsoft Excel, Word, and Microsoft Teams
• Able to accurately transfer and manage data, especially within KIPU
• Strong documentation skills for all drug screen-related information
• Basic receptionist skills, including answering phones, greeting visitors, scheduling, and handling administrative tasks
• Strong attention to detail and organizational skills
• Ability to multitask and work independently in a fast-paced environment

Why Join Us?

Avenues features a rich, fulfilling workplace culture where each person is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family, you'll be eligible for the following benefits package:

Benefits

• 401K with employer match
• Medical Insurance
• Dental
• Vision
• Accident
• Critical Illness
• Hospital Indemnity
• Voluntary Short-Term Disability
• Voluntary Long -Term Disability
• Employer-Paid Life and AD&D
• LifeTime Benefit Term Insurance with Long Term Care
• Legal Coverage
• Pet Insurance
• Identity Theft Protection
• Employer-Paid Employee Assistance Program
• Flexible Spending Account (FSA) - Medical
• Dependent Care FSA (DCF)
• Eligible for HRSA STAR federal student loan repayment