Receptionist

MEDFORD CORNERSTONE URBAN RENEWAL L; Medford Township (NJ); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Company parties

Flexible schedule

Free food & snacks

Job summary

The Farmstead at Medford, an Independent Living Senior Community, is accepting applications for part-time Concierge to join our team. The Concierge delivers outstanding service to residents and guests, handling inquiries promptly and with courteous respect, and is proficient in Microsoft Office while eager to learn other computer apps and systems that support the community operations.

Schedule weekdays and weekends available with various shifts, including weekend days (8AM to 4PM) and evenings

Qualifications

• High school diploma or GED required.
• Strong verbal and written communication.
• Ability to multi-task in a hospitality setting.
• Experience in customer service or hospitality preferred.

Responsibilities

• Interact with Residents and Guests and answer the phone.
• Support marketing, administrative work, and events.
• Provide a first impression to visitors and balance tasks.
• Monitor and respond to emergencies.
• Deliver resort-like hospitality and professional service.
• Support the Sales and Marketing Director and leadership team.

Skills

Microsoft Office

Customer service

Multi-tasking

Problem solving

Education

High School Diploma or GED

Tools

Canva

Job description

Benefits:

• Company parties
• Flexible schedule
• Free food & snacks

Senior Living Community in Medford, NJ

The Farmstead at Medford (an Independent Living Senior Community) is accepting applications for part-time Concierge (Receptionists) to join our team! We offer a first-class experience for residents and their guests. Our Concierge Team delivers outstanding service to our residents, focusing on first impressions for all who enter our community. The Concierge is committed to ensuring that all inquiries (from residents, families, guests) are handled promptly, efficiently and with courteous respect. The Concierge is proficient in Microsoft Office and is eager to learn other computer apps and systems that support the community operations. The Concierge reports to the Sales and Marketing Director, supports the Leadership Team and sales, places priority on service excellence, resident satisfaction and delivering outstanding hospitality (in a warm and professional manner) for all guests who call or visit our community.

Schedule weekdays and weekends available Various shifts - weekend days (8AM to 4PM) and evenings (4PM to 8PM) & weekday evenings (4PM to 8PM) Associates are offered a delicious meal during their shift

Hospitality Standards

• We treat everyone with courteous respect.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We make all we encounter feel important.
• We embrace and value our differences.
• We maintain high levels of professionalism, both in conduct and appearance, always.

Responsibilities and duties

• You will assist in several different areas including interacting with Residents and Guests, answering the phone, marketing, administrative work, assisting with events,
• You will be the go-to person and provide a lasting first impression to visitors of the community while balancing and prioritizing various tasks and responsibilities.
• You will anticipate the needs of Residents, Guests, and Team Members of the community, including all visitors to our community.
• You will monitor and respond to emergencies.
• You will have the opportunity to serve a senior population and provide quality service for each resident we serve.
• You will join and support a team that lives by our Core Values of Respect, Kindness, and Service excellence.
• Perform all other duties assigned in an effective, timely and professional manner.

Qualifications

• A high School Diploma or equivalent (GED) is required.
• You take initiative, and are independent, a problem-solver, able to resolve inquiries.
• Ability to multi-task, balance team and individual responsibilities and respond promptly to resident and visitor needs while projecting resort-like hospitality.
• Knowledge of the local community, area, and region preferred.
• Previous work in customer service or hospitality.
• Proficient in Microsoft Office, preferred knowledge of Canva and comfortable learning other computer-based applications that support the operations of the community.
• Desire to support requests from the Executive Director and leadership team.
• Experience and interest in working in a team environment, supporting and caring for those we serve.

EOE