Receptionist

COUGHING CARDINAL USA LLC; McAlester (OK); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

401(k)

Job summary

Cable Law, PLLC, a boutique law firm in downtown McAlester, Oklahoma, seeks a polished receptionist to be the first point of contact for clients, visitors, and staff. The role supports daily operations by handling reception duties, coordinating communications, calendars, and basic billing tasks while protecting client confidentiality.

The ideal candidate will have strong communication skills, a professional appearance, and experience in a professional services environment.

Qualifications

• High school diploma or equivalent required.
• Professional appearance and strong client service mindset.
• Experience with multi-line phones and scheduling is preferred.

Responsibilities

• Greet clients and visitors and direct them appropriately.
• Answer, screen, and route incoming calls; take messages as needed.
• Schedule and update appointments; manage attorney calendars.
• Maintain a clean and welcoming reception area and assist with mail handling.
• Support security procedures by monitoring access at the reception.
• Assist with filing, scanning, data entry, and basic document prep.

Skills

Customer service

Phone etiquette

Microsoft Office

Google Suite

Education

High school diploma

Associate degree or coursework in office/admin

Tools

Microsoft Office

Google Workspace

Stamps.com

Job description

Professional, client-focused front desk and administrative support role

Cable Law, PLLC is a boutique law firm located in downtown McAlester, Oklahoma. The firm is primarily engaged in providing general counsel services for banks and businesses, business planning, business transactions, estate planning and probate, and real estate transactions.

We are seeking a polished, dependable Receptionist to serve as the first point of contact for clients, visitors, callers, attorneys, and staff in a professional law firm environment. This role supports smooth day-to-day office operations by managing reception duties, coordinating communications, maintaining calendars, scheduling appointments, screening calls, handling mail and deliveries, working a postage meter and assisting with administrative tasks while protecting client confidentiality. Occasional trips to file documents and make deliveries to the Courthouse would be required.

Position Overview

• Greet clients and visitors warmly and direct them to the appropriate attorney, staff member, conference room, or office.
• Answer, screen, and route incoming calls professionally, taking accurate messages when needed.
• Schedule, confirm, and update appointments, meetings, consultations, and attorney calendars.
• Maintain a clean, organized, and welcoming reception area and shared front office spaces.
• Receive, sort, scan, and distribute mail, deliveries, client documents, and correspondence.
• Support office security by following visitor procedures and controlling access through the reception area.
• Assist with filing, copying, scanning, faxing, transcription, document preparation, and data entry.
• Process basic client payments, receipts, or billing-related paperwork as directed.
• Maintain office supply inventory and order front office supplies when needed.
• Handle confidential and time-sensitive client and case information with discretion, efficiency, timeliness and professionalism.

Key Responsibilities / Qualifications

• High school diploma or equivalent required; additional training in office administration, legal studies, or a related field is a plus.
• Prior receptionist, front desk, administrative, customer service, or law office experience preferred.
• Professional appearance, courteous communication style, and strong client service mindset.
• Excellent verbal and written communication skills with the ability to relay messages clearly and accurately.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities in a busy office.
• Proficiency with Microsoft Office and standard office equipment such as phones, printers, scanners, and copiers.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive client information.
• Basic familiarity with legal terminology, case management systems, or billing procedures is helpful but not required.

Education Requirements

• High school diploma or equivalent required.
• Associate degree, certificate, or coursework in office administration, business administration, paralegal studies, legal studies, or a related field preferred.
• Equivalent combination of education, training, and relevant office experience may be considered.

Experience Requirements

• Minimum of one year of receptionist, administrative assistant, customer service, or front desk experience preferred.
• Prior experience in a law firm, legal department, professional services office, or client-facing business environment is strongly preferred.
• Experience answering multi-line phones, greeting visitors, scheduling appointments, and handling confidential information is preferred.
• Proficiency and/or willingness to learn stamps.com; shipping and mailing software.
• Proficiency in Google Suite and experience using Microsoft Office, email, calendars, scanners, copiers, and standard office technology required.
• Familiarity with legal terminology, case management software, billing systems, or document management procedures is a plus.

Desired Skills and Attributes

• Friendly, calm, and professional demeanor when assisting clients and visitors.
• Dependable attendance and punctuality.
• Ability to work independently while supporting attorneys and administrative staff as part of a team.
• Resourcefulness when resolving routine office issues or directing inquiries.
• Discretion, integrity, and respect for attorney-client confidentiality.
• Health, dental, and vision insurance options
• Paid time off and paid holidays
• 401(k) or retirement plan options
• Professional development and training opportunities
• Supportive, professional office environment

___________________________________________________________________________________

• Job Title: Receptionist — Law Firm
• Employment Type: Full-time
• Work Environment: Professional law office setting with regular client, attorney, and staff interaction.
• Reports To: Office Manager, Administrative Director, or Managing Attorney.