Receptionist

DOCS Dermatology Group; Marion (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group is seeking a Medical Receptionist to support patient flow, verify insurance, and help ensure a smooth check-in experience in our dermatology clinics.

The role involves answering a multi-line phone, coordinating appointments, handling billing collections, and using EHR systems, with emphasis on friendly, patient-centered service.

Qualifications

• High School diploma or equivalent.
• Medical terminology knowledge is beneficial.
• Ability to assist management and physicians.
• Self-motivated to deliver high-quality patient care and service.

Responsibilities

• Answering multi-line phones.
• Greeting patients and vendors.
• Signing patients in and out, collecting insurance information and data.
• Data entry into EHR systems.
• Scheduling appointments by phone and at checkout desks.
• Collecting outstanding balances and copays.
• Providing patients with support and guidance as needed.
• Maintaining a safe, secure and healthy work environment by following standards.

Skills

Phone etiquette

Patient interaction

Data entry

Appointment scheduling

Billing / collections

Customer service

Regulatory compliance

Education

High School diploma

Medical terminology knowledge

Tools

EHR systems

Job description

Company Overview

At DOCS Dermatology Group, we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10 states, we’ve been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.

Summary

Medical Receptionists directly interact with patients collecting and providing information concerning the patients’ medical care. Receptionists also work closely with other staff to ensure effective communication.

Job Responsibilities

• Answering multi-line phones
• Greeting patients and vendors
• Signing patients in and out, obtaining insurance information and any other necessary data
• Data entry into EHR systems.
• Scheduling appointments on the phone and at checkout desks
• Collecting outstanding balances and copays
• Providing patients with support and guidance as needed
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Benefits

• Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.

Minimum Qualifications

• High School diploma or equivalent certificate
• Prior experience with medical terminology is a plus
• Ability to learn related center tasks and be of assistance to management and physicians
• Self-motivated to achieve the highest patient care and customer service standards

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status