Receptionist

DOCS Dermatology Group; Lake Forest (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) matching

Company-paid life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group, located in Lake Forest, Illinois, is seeking a Medical Receptionist who will engage directly with patients regarding their medical care. The role requires answering phones, greeting patients, and assisting with appointment scheduling and insurance processing.

Qualified candidates will have a high school diploma, exceptional customer service skills, and a commitment to providing outstanding patient care. Competitive benefits include medical and dental insurance, 401(k) matching, and paid time off.

Qualifications

• Proven ability to learn related center tasks promptly.
• Self-motivated individual focused on high patient care standards.

Responsibilities

• Answering multi-line phones.
• Greeting patients and vendors.
• Scheduling appointments and obtaining insurance info.
• Collecting outstanding balances and copays.
• Maintaining a healthy work environment.

Skills

Medical terminology knowledge

Customer service skills

Communication skills

Education

High School diploma or equivalent

Job description

Company Overview

At DOCS Dermatology Group, we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10 states, we’ve been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.

Summary

Medical Receptionists directly interact with patients collecting and providing information concerning the patients’ medical care. Receptionists also work closely with other staff to ensure effective communication.

Job Responsibilities

• Answering multi-line phones
• Greeting patients and vendors
• Signing patients in and out, obtaining insurance information and any other necessary data
• Data entry into EHR systems
• Scheduling appointments on the phone and at checkout desks
• Collecting outstanding balances and copays
• Providing patients with support and guidance as needed
• Maintaining a safe, secure, and healthy work environment by establishing and following standards and procedures

Benefits

• Medical, dental, and vision insurance
• 401(k) matching
• Company‑paid life insurance
• Employee assistance program
• Paid time off

Minimum Qualifications

• High School diploma or equivalent certificate
• Prior experience with medical terminology is a plus
• Ability to learn related center tasks and be of assistance to management and physicians
• Self‑motivated to achieve the highest patient care and customer service standards

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status