Receptionist

DOCS Dermatology Group; Michigan; On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k matching

Company paid life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group in Michigan seeks a Medical Receptionist to greet patients, answer multi-line phones, and collect insurance information. You will perform data entry into EHR systems and schedule appointments, supporting physicians and staff.

Ideal candidates have a High School diploma, strong customer service skills, and the ability to learn center tasks quickly. The role emphasizes patient care, accuracy, and maintaining a professional front-desk environment.

Qualifications

• High School diploma or equivalent required.
• Experience with medical terminology is a plus.
• Ability to learn related center tasks and assist management and physicians.
• Self-motivated to achieve high patient care and customer service standards.

Responsibilities

• Answer multi-line phones for the practice.
• Greet patients and vendors at check-in.
• Sign patients in/out and collect insurance information.
• Enter patient data into the EHR system accurately.
• Schedule appointments over the phone and at the front desk.
• Collect outstanding balances and co-pays as needed.
• Provide patients with support and guidance as required.
• Maintain a safe, secure, and healthy work environment by following standards.

Skills

Phone etiquette

Customer service

Medical terminology

Data entry

Team collaboration

Education

High School diploma or equivalent

Tools

EHR systems

Job description

Company Overview

At DOCS Dermatology Group, we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10 states, we’ve been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.

Summary

Medical Receptionists directly interact with patients collecting and providing information concerning the patients’ medical care. Receptionists also work closely with other staff to ensure effective communication.

Job Responsibilities

• Answering multi-line phones
• Greeting patients and vendors
• Signing patients in and out, obtaining insurance information and any other necessary data
• Data entry into EHR systems.
• Scheduling appointments on the phone and at checkout desks
• Collecting outstanding balances and copays
• Providing patients with support and guidance as needed
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Benefits

• Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.

Minimum Qualifications

• High School diploma or equivalent certificate
• Prior experience with medical terminology is a plus
• Ability to learn related center tasks and be of assistance to management and physicians
• Self-motivated to achieve the highest patient care and customer service standards

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status