Receptionist

Serenity Mental Health Centers; Loveland (CO); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

PTO days

Health insurance

Dental insurance

Vision insurance

401k

Referral bonuses

Job summary

Serenity Mental Health Centers is seeking a Receptionist to be the first point of contact and set a welcoming tone for visitors. This role emphasizes strong customer service, with training provided for the necessary tools and processes.

The position features 3 days per week with 13‑hour shifts, offering opportunities to grow within a supportive team and a patient‑focused environment.

Qualifications

• Experience in front-desk or customer-facing roles is valued.
• Comfort with using email, calendars, and scheduling systems.
• Ability to learn new tools and processes quickly.

Responsibilities

• Greet visitors warmly and professionally.
• Manage check-ins/outs, verify information, and assist with forms.
• Schedule and confirm appointments.
• Maintain a clean, welcoming front desk area.
• Use office tools efficiently and support teammates.

Skills

Customer service

Communication

Multitasking

Calm under pressure

Scheduling systems

Team player

Education

High School Diploma or GED

Job description

Receptionist

Position: Receptionist
Schedule: 3 Days/Week | 13-Hour Shifts

About the Role

As a Receptionist, you’ll be the first point of contact for visitors—the person who sets the tone and creates a welcoming atmosphere. This role is perfect for someone with strong customer service skills who enjoys purposeful work.

No experience in a specific field? No problem. If you have a background in hospitality, retail, or any fast‑paced customer service role, you already have the skills we’re looking for—you’ll be taught everything else.

What You’ll Do

• Greet every visitor with warmth and professionalism
• Manage check‑ins and check‑outs, verify information, and assist with forms
• Schedule and confirm appointments
• Maintain a clean, calm, and welcoming front desk area
• Use digital tools and office systems efficiently
• Support teammates and adapt to changing needs

What You Bring

• A people‑first attitude with excellent communication skills
• Ability to multitask and stay calm under pressure
• Comfortable using email, calendars, and scheduling systems
• Willingness to learn new processes and tools
• 1+ year of customer‑facing experience (retail, hospitality, etc.)
• High School Diploma or GED

Why You’ll Love Working Here

• 10 PTO days (15 after 1 year) + 10 paid holidays
• 90% covered health, dental and vision insurance
• 401k and internal growth opportunities
• Referral Bonuses - get rewarded for bringing great people into the team

About Serenity

At Serenity, we believe in creating positive, life‑changing experiences for our visitors. By leveraging innovative technology and top‑notch service, we aim to redefine how people engage with our services. Our mission is to help individuals take control of their journey, and we’re looking for team members who are passionate about making that happen.

In accordance with Colorado’s Equal Pay for Equal Work Act this position pays $19.50 hourly.