Receptionist

Journey; Louisville (KY); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Professional development

Free Life Insurance

Job summary

Journey in Louisville, KY welcomes you to join our welcoming reception team at St. Matthews Transitional Care. You will greet visitors, manage calls, schedule appointments and coordinate with care staff.

The role emphasizes strong communication, attention to detail, and professionalism in a healthcare setting, with opportunities for growth and a collaborative work environment. Competence with Microsoft Office and EHR systems is preferred.

Qualifications

• High school diploma or equivalent; office admin cert is a plus.
• Experience as receptionist or admin in healthcare preferred.
• Strong interpersonal and written/verbal communication skills.
• Proficient in Microsoft Office; experience with EHR systems.

Responsibilities

• Greet and welcome patients and visitors professionally.
• Answer and direct incoming calls; take messages as needed.
• Schedule and confirm patient appointments; maintain records.
• Keep reception area clean and organized.
• Assist with data entry, filing and correspondence.
• Coordinate with clinical staff to ensure smooth care communication.

Skills

Receptionist experience

Healthcare setting

Microsoft Office

EHR systems

Communication skills

Education

High school diploma

Tools

Microsoft Office Suite

EHR systems

Job description

St. Matthews Transitional Care
Louisville, KY 40207, USA

Description

Welcome to Journey , where community is at the heart of everything we do. We believe that true success starts with strong local leadership, supported by a dedicated home office team. Our journey began with a vision to create opportunities that empower individuals to make a positive impact right in their own backyard.

Our Vision

Change the world, one heart at a time.

Our Mission

Our Mission is to consistently achieve exceptional quality outcomes by leading a world-class Care Team. Our empowered and dedicated Care Team strives to exceed the expectations of our residents in every interaction. Being a part of your journey is our privilege.

Our Leaders: The Heartbeat of Journey

Our local leaders are the driving force behind our success. They’re not just managers; they’re passionate advocates for their communities. They understand the needs and goals of the residents and families they serve. They’re your neighbors, your friends, and your partners in progress. Together, we work tirelessly to create meaningful change and lasting legacies.

Key Responsibilities

• Greet and welcome patients and visitors in a warm and professional manner.
• Answer and direct incoming phone calls, taking messages as necessary.
• Schedule and confirm patient appointments, ensuring accurate records in our system.
• Maintain a clean and organized reception area.
• Assist with administrative tasks as needed, including filing, data entry, and handling correspondence.
• Respond to patient inquiries and provide information about services offered.
• Collaborate with clinical staff to ensure effective communication and coordination of care.

Qualifications

• High school diploma or equivalent; additional education or certification in office administration is a plus.
• Previous experience in a receptionist or administrative role, preferably in a healthcare setting.
• Strong interpersonal and communication skills, both verbal and written.
• Proficient in Microsoft Office Suite and experience with electronic health record (EHR) systems.

What We Offer

• Opportunities for professional development and continuing education.
• A supportive and collaborative work environment.
• Free Life Insurance

Together, let’s change lives one heart at a time.

#JointheJourney

We are committed to equal opportunity. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, please contact HR.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.