Receptionist

ScionHealth; Las Vegas (NV); In loco; USD 22.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Time Off

Wellness program

FSA/HSA

Life Insurance

Descrizione del lavoro

ScionHealth's Las Vegas facility seeks a courteous, detail-oriented receptionist/telecommunications clerk to operate the switchboard, greet visitors and support admission paperwork. You will assist with charge entry and billing tasks, while maintaining clear lines of communication with clinical leadership and departments.

The role requires excellent English, punctual attendance and the ability to handle multiple tasks in a fast-paced hospital environment.

Competenze

• Must read, write and speak fluent English.
• Must have good and regular attendance.
• Performs other related duties as assigned.

Mansioni

• Operate telephone switchboard and relay calls to proper departments.
• Greet visitors and direct them to the appropriate location.
• Assist with admission paperwork and timely processing of documents.
• Enter charges and apply charge control guidelines for accurate billing.
• Page emergency codes and communicate with clinical leadership as needed.
• Maintain lists of departments, extensions and area contacts.

Conoscenze

Fluent English

Regular attendance

Communication

Formazione

High School Diploma or Equivalent

Strumenti

Telephone switchboard

Descrizione del lavoro

Description

Kindred Hospital Las Vegas - Sahara is a 52-bed long-term acute care hospital offering the same in-depth care you would receive in a traditional hospital, but for an extended recovery period. We partner with your physician and offer 24-hour clinical care seven days a week so you can start your journey to wellness. For those who need special medical attention, we offer an Outpatient Wound Care Clinic. We are conveniently located a short distance from shops and restaurants, and are less than 3 miles west of I-15.

Job Summary

Operates telephone switchboard to relay incoming, outgoing and interoffice calls. Greets and receive visitors and directs as appropriate. May be responsible for contacting and meeting with families to sign admission paperwork timely. When requested performs charge entry and charge control guidelines to facilitate accurate and timely capture, control, and reconciliation of all charges.

Essential Functions

• Courteously answers, routes and screens outside calls to the proper department or extension number. Transfers calls, takes accurate messages and/or holds calls when necessary.
• Answers and screens in-house calls, and takes phone messages for doctors and personnel, requests for pages and to complete calls for patients who may need assistance.
• Greets visitors, vendors, physicians and identifies self and briefly explains hospital policies (parking/visitation) if called upon; directs to proper location as needed.
• Pages code blue, fire alerts, stat calls, emergency calls per protocol.
• Maintains an acute list of departments and extension numbers as well as phone numbers of hospitals in the area.
• Maintains an alphabetical and numerical log of patient’s names, room numbers and telephone extensions in order to expedite the relaying of calls.
• Notifies clinical leadership of emergency patients entering the hospital.
• Receives disaster information, notifies proper personnel and departments. Signals all clear when appropriate.

Knowledge/Skills/Abilities/Expectations

• Approximate percent of time required to travel 0%:
• Must read, write and speak fluent English.
• Must have good and regular attendance.
• Performs other related duties as assigned.

Pay Range: $16.26-$24.39/hr.

ScionHealth has a comprehensive benefits package for benefit-eligible employees that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness.

Qualifications

Education

• High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role. (Preferred)

Licenses/Certifications

• None required

Experience

• On the job or equivalent training/experience in a healthcare setting.