Receptionist

Harper Volkswagen; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Disability Insurance

Life Insurance

Paid Holidays

Paid Vacation

Paid Training

Advancement Opportunities

Closed Sundays

Healthy Work/Life Balance

Job summary

Harper Volkswagen in Knoxville, TN seeks a friendly Receptionist to handle dealership phones, greet customers, and route inquiries. The role emphasizes excellent communication, a positive demeanor, and professional appearance while supporting sales and service teams.

Schedule is Monday–Friday, with opportunities to grow within the organization. Benefits include comprehensive medical, dental, and vision insurance, retirement plans, life and disability coverage, paid holidays and vacation, and

Qualifications

• Excellent listening and communication skills.
• Outgoing, positive personality and professional appearance.
• Able to handle a dynamic, schedule-flexible environment.

Responsibilities

• Answer dealership group phones and greet customers.
• Direct customers to the correct department and notify staff of wait times.
• Work cooperatively with sales and internal teams.
• Communicate with callers and visitors in a professional, friendly manner.
• Other duties as assigned.

Skills

Listening skills

Communication skills

Positive attitude

Job description

JOB SUMMARY:

We are looking for a Receptionist to join our growing team! The right candidate will have strong communication skills, an upbeat personality, and enjoy customer service.The day-to-day responsibilities will include answering the dealership phone, greeting customers, and closing service tickets. This position is Monday-Friday.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Plan
• Short & Long Term Disability
• Employer Paid Life Insurance
• Paid Holidays
• Paid VacationPaid Sick Time
• Paid Birthdays
• Paid Training
• Opportunities for Advancement
• Closed Sundays
• Healthy Work/Life Balance

Responsibilities

• Answer dealership group phones, greet and receive prospects and customers
• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
• Work cooperatively with the sales and other internal teams
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Other duties as assigned

Qualifications

• Excellent listening/communication skills, outgoing and positive personality
• Punctual nature and ability to handle schedule flexibility and dynamic work environment
• Professional appearance and eager to improve on all aspects

About Us:

The Harper name has been synonymous with quality since 1981, when Tom Harper opened the Porsche, Audi, and Jaguar dealerships in Knoxville. Since then, Harper has expanded to seven dealerships, thirteen franchises, and one certified collision center each catering to a different type of driver but providing the same level of excellence in sales and service. The Harper family of dealerships has always made customer satisfaction its primary objective. This is evidenced by our top-notch staff, beautiful state-of-the-art facilities and multiple awards for both sales and service. Harper ... Where the drive is always world class.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.