Service Technician

Harperacura; Alcoa (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan

Paid Vacation

Paid Sick Time

Opportunities for Advancement

Job summary

Harperacura is seeking a skilled Service Technician to join our growing team in Alcoa, TN. The ideal candidate will have 2+ years of experience in service technology and a strong customer service background.

Duties include diagnosing and repairing automotive systems while adhering to dealership standards. We offer competitive benefits including medical, dental, vision insurance, 401(k) plan, and paid time off.

Qualifications

• 2+ years of Service Technician experience preferred.
• High school diploma or equivalent preferred.
• ASE Certification preferred.
• B level qualifications including diagnostic, electrical, and engine repair.
• Mechanically inclined with steady hand and excellent coordination.
• Ability to operate electronic diagnostic equipment.
• Excellent customer service skills.
• Positive and friendly attitude.

Responsibilities

• Perform work specified on the repair order with efficiency.
• Test-drive vehicles and test components using diagnostic tools.
• Diagnose, maintain, and repair automotive systems.
• Communicate directly with the Service Advisor about additional services.
• Execute repairs under warranty per manufacturer specifications.

Skills

Service Technician experience

Diagnostic skills

Customer service skills

Mechanical skills

Troubleshooting skills

Team collaboration

Education

High school diploma or equivalent

ASE Certification

Tools

Electronic diagnostic equipment

Job description

Job Summary:

We are looking for a Service Technician to join our growing team! The right candidate will have a strong service technician background. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Plan
• Short & Long Term Disability
• Employer Paid Life Insurance
• Paid Holidays
• Paid Vacation
• Paid Sick Time
• Paid Birthdays
• Paid Training
• Opportunities for Advancement
• Closed Sundays
• Healthy Work/Life Balance

Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs
• Execute repairs under warranty to manufacturer specifications

Qualifications

• 2+ years of Service Technician experience preferred
• High school diploma or equivalent preferred
• ASE Certificationpreferred
• B level qualifications, including Diagnostic, Electrical and Engine Repair
• Dexterity, requiring a steady hand, excellent hand-eye coordination
• Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
• Excellent customer service skills and basic computer competencies
• Positive, friendly attitude, along with an eagerness to improve
• Enjoy working in a dynamic environment
• Teammate with ability to collaborate with others effectively
• Ability to learn new technology, repair and service procedures and specifications
• Valid driver's license and clean driving record

About Us:

The Harper name has been synonymous with quality since 1981, when Tom Harper opened the Porsche, Audi, and Jaguar dealerships in Knoxville. Since then, Harper has expanded to seven dealerships, thirteen franchises, and one certified collision center each catering to a different type of driver but providing the same level of excellence in sales and service. The Harper family of dealerships has always made customer satisfaction its primary objective. This is evidenced by our top-notch staff, beautiful state-of-the-art facilities and multiple awards for both sales and service. Harper...Where the drive is always world class.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.