Receptionist

Clayton Homes (New); Knoxville (TN); On-site; USD 1,790,880 - 2,341,920; Full time

Job summary

21st Mortgage in Knoxville, TN, is seeking a Receptionist to support the front desk and customer flow. You will answer calls, greet visitors, and route inquiries to the correct department to ensure a smooth, professional experience for customers and vendors.

The role emphasizes courteous communication, multitasking in a fast-paced setting, and maintaining an organized front desk during business hours to help our team operate efficiently.

Qualifications

• Must have a clear speaking voice and professional phone etiquette.
• Must have a positive attitude.
• Must be comfortable multi-tasking while in a fast-paced environment.
• Accurate, fast typing skills.

Responsibilities

• Answering incoming calls and setting the tone for the customer experience by greeting the customer with a friendly and clear voice.
• Routing incoming calls to the correct team member or department.
• May be required to sit at the front desk.
• Front desk duties during business hours may include answering calls, greeting customers and vendors, checking in visitors, and processing parking validations.

Skills

Clear speaking voice

Phone etiquette

Positive attitude

Multi-tasking

Typing speed

Education

High school diploma

Job description

## ReceptionistApplylocations: Knoxville, TNtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR132510Receptionists will answer incoming calls routed to the reception queue. The receptionist will need to greet the customer, understand the nature of the call, and identify the correct 21st team member or department to transfer the call. May be required to sit at the front desk. Front desk duties during business hours may include answering calls, greeting customers and vendors, checking in visitors, and processing parking validations.**ESSENTIAL FUNCTIONS:*** Answering incoming calls and setting the tone for the customer experience by greeting the customer with a friendly and clear voice.* Routing incoming calls to the correct team member or department.**QUALIFICATIONS:*** Must have a clear speaking voice and professional phone etiquette.* Must have a positive attitude.* Must be comfortable multi-tasking while in a fast-paced environment.* Accurate, fast typing skills.Highschool diploma requiredBusiness Unit -21st Mortgage21st Mortgage Privacy Policy### Why 21st Mortgage?21st Mortgage has been the largest employer of graduates from the University of Tennessee, Maryville College and East Tennessee State University, since 2006. We have had a consistent record of operating profitably since opening, including the challenging recession years from 2008 - 2011.In December 2003, Clayton Homes acquired 21st Mortgage. 21st Mortgage has become the nation’s largest manufactured home lender originating more than $1.3billion of loans for new and previously owned homes. The company owns and services more than 214,000 mortgages with a value exceeding $12 billion.Since its beginning, 21st Mortgage has been a market leader in providing innovative loan programs for affordable housing. It offers a variety of finance programs for homebuyers interested in purchasing a manufactured home.We encourage professional growth from entry level to more experienced positions. We're actively recruiting individuals who are dependable, positive, and eager to learn. As a member of our team, we will equip you for success, while providing excellent benefits.*21st Mortgage is committed to an inclusive workplace that strives to offer a sense of belonging. 21st Mortgage is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.*