Receptionist

Life Care Centers of America; Kennewick (WA); On-site; USD 21,000 - 26,000; Part time

Job summary

Life Care Centers of America is seeking a weekend receptionist in Kennewick, WA to provide clerical support and greet visitors both in person and by phone. This part-time role covers Saturday and Sunday and requires courteous, professional communication.

The position emphasizes adherence to policies, confidentiality, and safe, patient-centered service. The receptionist will handle calls, support visitors, and collaborate with staff while maintaining a high standard of customer service.

Qualifications

• High school diploma or equivalent required.
• Secretarial program from an accredited college or university OR minimum 6 months clerical experience.

Responsibilities

• Serve as the first point of contact for visitors and callers in a friendly, professional manner.
• Operate the facility phone and paging system and relay messages accurately.
• Maintain confidentiality of patient and facility information.
• Support evacuation procedures and assist with safety and sanitation.
• Demonstrate dependable attendance and teamwork across departments.

Skills

Microsoft Word

Microsoft Excel

Email management

Decision making

Confidentiality

Customer service

Policy compliance

Education

High school diploma

Secretarial program OR 6 months clerical experience

Job description

Seeking a weekend receptionist to work Part-Time Saturday through Sunday.

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging systemExhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer