Receptionist

Mission Pet Health; Keller (TX); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Discounted veterinary care for your on

Online discount platform

Teladoc 24/7 access

Job summary

Mission Pet Health in North Texas is seeking a friendly receptionist to join our AAHA-accredited clinic in Keller, TX. You will be the first point of contact for clients, manage multi-line calls, schedule appointments and help keep medical records organized.

We value compassionate care, clear communication, teamwork, and flexibility to work some weekends and holidays. Experience with veterinary software is preferred; training and growth opportunities are available within our supportive network.

Qualifications

• Customer service excellence and love for animals.
• Excellent communication and ability to handle stressful situations with good judgment.
• Strong organizational skills and multitasking in a fast-paced environment.
• Collaborative, team-first mindset; able to work independently or with direction.
• Experience with veterinary software; flexible schedule including some weekends and holidays.

Responsibilities

• Manage multi-line phone system, greet clients with compassion, reflect care.
• Maintain accurate medical records, manage appointments, and handle financial transactions.
• Educate clients on preventative care and hospital services.
• Provide a calming, empathetic presence and treat each pet with care.

Skills

Customer service

Communication

Organization

Teamwork

Tools

Veterinary software

Job description

North Texas Veterinary Clinic in Keller, TX, is seeking dedicated veterinary professionals ready to join a highly respected medical team committed to advanced patient care and client education. We are proud to be an AAHA-accredited practice, demonstrating our unwavering dedication to upholding the highest standards of veterinary medicine. This commitment is deeply recognized by the community, reflected in our exceptional 4.8-star Google rating. If you are looking for a place where clinical excellence is the expectation and where you can grow alongside supportive teammates, this is your opportunity to do your best work. When you join our clinic, you become part of a larger network designed to support your professional journey. We believe in providing every opportunity for teammates to achieve their career goals, whether that means pursuing specialization, becoming a credentialed technician, or moving into a leadership role. You will benefit from a culture that emphasizes continuing education and peer collaboration. Our veterinarians have ready access to internal specialty consultations, ensuring you always have expert advice available to support complex cases and help you succeed. As a small animal hospital, we provide comprehensive and sophisticated medical services that challenge and enhance your clinical skills daily. Our facility is equipped to handle a diverse caseload, offering advanced diagnostics and therapeutic approaches across several key disciplines. You will regularly encounter complex cases in urgent care, internal medicine, and orthopedics. This focus on specialized service lines ensures that you are constantly learning and delivering the highest quality of compassionate, evidence-based care to every patient. Situated just north of Fort Worth, Keller, Texas, offers the perfect blend of suburban tranquility and metropolitan access. This community is known for its excellent parks, highly rated schools, and a family-friendly atmosphere that makes it a fantastic place to settle down. While Keller maintains its friendly, small-town charm, the vibrancy and resources of the greater DFW area are just a short drive away. Enjoy access to world-class dining, entertainment, and cultural events, all while returning to a supportive and welcoming local community.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.