Veterinary Receptionist

Mission Pet Health; Boerne (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Pet discount program

Teladoc access

Online discount platform

Medical, Dental & Vision insurance

401k retirement options

Job summary

Mission Pet Health in Boerne, TX is seeking a Receptionist to join a supportive veterinary team. You will manage a multi-line phone system, greet clients warmly, and ensure accurate medical records alongside appointment scheduling.

You will handle financial transactions, educate clients on preventive care, and maintain compassionate communication in a busy hospital setting. Experience with veterinary software and flexible weekends are preferred.

Qualifications

• Passion for excellent customer service and love of animals.
• Exceptional communication skills for handling stressful situations.
• Strong organizational abilities in a fast-paced clinic.
• A collaborative, team-first mindset with independence when needed.
• Experience with veterinary software; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients.
• Coordinate care: maintain records, manage appointments, and handle financial transactions.
• Educate clients on preventative care and hospital services.
• Provide a compassionate, empathetic presence for clients and their pets.

Skills

Customer service

Communication

Organization

Team player

Veterinary software

Tools

Veterinary software

Job description

At Kendall County Veterinary Center in beautiful Boerne, TX, our mission centers on delivering exceptional, comprehensive care across every species we serve. The deep trust we have earned from the community is reflected in our outstanding 4.9-star Google rating. When you join our dedicated practice, you become part of a passionate group of teammates committed to high-quality medicine and mutual support. This is an unparalleled opportunity for you to truly do your best work alongside like‑minded veterinary professionals in a supportive environment where your contributions are valued immediately. We understand that foundational support drives success, which is why we invest heavily in your professional journey. As a teammate here, you benefit from a network that prioritizes continued education and career development. We have programs in place designed to help you reach your maximum potential, whether your goal is to become a credentialed technician, pursue leadership roles, or specialize in specific medical disciplines. We provide the mentorship and resources necessary so you can grow confidently in your chosen field and achieve your long‑term career aspirations within the medical setting. Providing excellent medical care across diverse species defines our daily practice. Our facility is uniquely positioned to handle comprehensive Small Animal medicine alongside robust Mixed Animal and Farm Call services, offering you unparalleled variety in your clinical exposure. To ensure you always feel supported in complex cases, you will have access to internal specialty consultations and cutting‑edge clinical resources provided by our broader network. This collaborative approach ensures that you are consistently backed up clinically, allowing you to focus on providing the highest standard of evidence‑based care to both household pets and production animals. Boerne, Texas, offers an enviable quality of life rooted in scenic Hill County living. This charming community retains a highly desirable small‑town atmosphere while providing excellent local amenities, quality schools, and easy access to stunning natural parks and outdoor activities. Located just northwest of San Antonio, you can enjoy the peaceful pace of a close‑knit town while easily accessing the excitement and professional resources of a major metropolitan area. Boerne provides the perfect balance, ensuring you have the time and space outside of the hospital to achieve personal well‑being and connect with your local community.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

• A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

• Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

• We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA‑accredited veterinary technician programs.

The Power of a Network

• Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

• Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow

Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.