Receptionist

Freeman; Joplin (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement with employer match

Paid time off

Wellness program

Job summary

Freeman Health System is seeking a friendly receptionist to deliver a positive patient experience by scheduling appointments, answering calls, updating registrations, and providing information with respect. You will help create a safe and welcoming environment and ensure documentation meets HIPAA and regulatory standards.

The role is full-time days, with no weekends or holidays. Duties include greeting visitors, collecting payments, balancing the cash drawer, and using medical office software to

Qualifications

• Greet customers, patients, vendors, and visitors professionally.
• Register patients and ensure compliant documentation.
• Verify eligibility and collect payments.
• Operate scheduling software to book appointments.
• Maintain HIPAA and regulatory compliance.

Responsibilities

• Schedule patient appointments and manage follow-ups.
• Answer phones and provide information with courtesy.
• Update registrations and maintain accurate records.
• Balance cash drawer and print receipts.
• Support other duties as assigned.

Skills

Customer service

Phone etiquette

Cash handling

Scheduling

Data entry

Education

High school diploma or equivalent

Tools

Medical office software

Job description

Our Mission:To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.Schedule: Full-time Days (40hrs/week). No weekends/no holidays.What You'll Do:The Receptionist is responsible for delivering a positive patient experience throughout Freeman Health System to, include, but not limited to, scheduling patient appointments, answering phone calls, updating patient registrations, providing general information with respectful, effective communication, and other activities aimed to create a safe and positive environment.Requirements:Greet all customers, patients, vendors, and other visitors to the facility.Answer patient questions and aid and directions when necessary.Register patients and ensure documentation and forms are compliant with state and federal regulatory activities, including but not limited to HIPAA, and all applicable regulations.Collect payments and print receipts for patients.Count and balance cash drawer.Utilize medical office software to schedule new and follow-up appointments for patients.Verify eligibility.Perform other duties as assigned.Freeman Perks and ProgramsFor eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!Health, vision, dental insuranceRetirement with employer matchWellness program with discounts to Health Insurance or Cash Bonus with ParticipationMilestone payments with longevity of employmentPaid time off (PTO)Extended Sick payLearning Center designated only for Freeman Family membersPayroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.#LI-DNI