Receptionist

Rippling, Inc.; Hudsonville (MI); On-site; USD 30,000 - 36,000; Full time

Job summary

Proper Beverage Company is seeking a friendly Receptionist to manage front desk operations, welcome visitors, and support daily office functions in Hudsonville, MI. This full-time, in-office role runs Monday through Friday from 8am to 4pm.

You will handle visitor management, answer calls, route inquiries, coordinate meeting room setups, and provide clerical support to the office and leadership teams. The ideal candidate has strong communication skills and a professional demeanor.

Qualifications

• Experience in receptionist/administrative roles preferred.
• Proficiency in Microsoft Office Suite.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Able to read, write, and speak fluent English.

Responsibilities

• Greet employees, customers, vendors, and visitors professionally.
• Maintain visitor sign-in and badges per security procedures.
• Direct vendors and sales reps to appropriate department.
• Answer and route calls and messages professionally.
• Provide clerical support and data entry for office staff.
• Assist with mail, packages, and office supply organization.
• Ensure reception area and meeting rooms are organized and presentable.

Skills

Microsoft Office Suite

Verbal communication

Written communication

Customer service

Organization skills

Job description

At Proper Beverage Company, we believe in doing things the right way - with integrity, precision, and a focus on quality. As a rapidly growing, locally owned business, our mission is to craft beverages that our partners and their customers can trust and enjoy. Guided by our vision to be a leader in the beverage industry, we're driven by innovation, efficiency, and a commitment to continuous improvement.

Led by a hands-on CEO and supported by a dedicated leadership team, Proper Beverage is a place where hard work is recognized, career growth is encouraged, and every employee has the opportunity to make a real impact. We offer competitive pay, advancement opportunities, and a collaborative environment where people can thrive both personally and professionally.

Job Information

Job Title

Location

4432 S Buttermilk Ct. Suite 400 Hudsonville, MI 49426

Company

Department

Office

Reports To

Executive Assistant

Supervisory Responsibilities

None

Job Description

The Receptionist serves as the first point of contact for employees, customers, vendors, and visitors, creating a professional and welcoming experience for everyone entering Proper Beverage Company. This role is responsible for managing front desk operations, supporting visitor management processes, coordinating guest access, and providing administrative and clerical support to office and leadership teams. The Receptionist also assists with maintaining an organized, clean, and professional office environment while supporting daily business operations.

This is a full-time, in-office position. The schedule is Monday through Friday from 8am to 4pm.

Responsibilities

Front Desk & Visitor Management

• Greet employees, customers, vendors, candidates, and other visitors in a professional and friendly manner upon arrival.
• Maintain visitor sign-in procedures and ensure all guests are properly documented upon entry.
• Facilitate visitor badge distribution and collection in accordance with company security procedures.
• Provide directions or escort visitors to appropriate meeting location or department as needed.
• Maintain a professional, organized, and welcoming reception area at all times.
• Serve as the primary point of contact for vendors, service providers, and sales representatives who visit the facility.
• Direct vendors and sales representatives to appropriate department or team member.
• Coordinate with internal teams to ensure visitors are properly accommodated and supported during their visit.

Administrative & Clerical Support

• Provide general clerical and administrative support to office staff and leadership teams.
• Prepare copies, scan documents, file records, and assist with document organization as needed.
• Support general office operations through data entry, document preparation, and other administrative tasks.
• Assist with incoming and outgoing mail, package distribution, and office supply organization.
• Support general housekeeping efforts within office areas, conference rooms, and common spaces.
• Ensure office areas remain clean, organized, stocked, and presentable for employees and visitors.
• Monitor office supplies and notify appropriate personnel when replenishment is needed.
• Assist with conference room setup and cleanup for meetings and events as needed.

Communication

• Answer and direct incoming phone calls in a professional and courteous manner.
• Route inquiries, messages, and requests to the appropriate individuals or departments.
• Maintain effective communication with employees, visitors, and external partners to support efficient office operations.

All other duties as assigned

Qualifications

• Previous experience in a receptionist, administrative assistant, customer service, or office support role, preferred.
• Proficiency in Microsoft Office Suite
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills with a professional demeanor.
• Strong organization skills and attention to detail.
• Ability to manage multiple priorities and interruptions in a fast-paced environment.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Ability to read, write, and speak in fluent English.
• Comfortable using office equipment including printers, copiers, scanners, and multi-function devices.