Receptionist

The Blossoms at the Village Rehab & Nursing Center; Hot Springs Village (AR); On-site; USD 29,000 - 42,000; Full time

Job summary

The Blossoms at the Village Rehab & Nursing Center is seeking an immediate-start Receptionist to manage clerical operations and front desk duties within a healthcare facility. You will provide clerical support to all disciplines, assist with phones, errands, and personnel files, and oversee accounts payable and purchasing across departments.

You will work under the Administrator, collaborate with an interdisciplinary team, and ensure compliance with rules, resident rights, and confidentiality

Qualifications

• Attends all mandatory in-services by the employee’s anniversary date
• Acts appropriately under the direction of the Administrator and acts as an active member of the interdisciplinary team
• Demonstrates ability to adjust to changes in unit/shift assignments to meet facility needs
• Provides clerical support to the Administrator and respective disciplines
• Assists with answering phones, running facility errands, and maintaining personnel files
• Demonstrates responsibility for purchasing and accounts payable for all departments
• Updates and preserves all current facility contracts
• Maintains and updates all physician licensure, credentials and insurance information
• Demonstrates knowledge of and complies with the Code of Conduct and Corporate Compliance
• Program when performing work functions
• Is aware of, and adheres to, Resident’s Bill of Rights and Confidentiality of Resident Information
• Interacts with residents, family members, co-workers, clinical and ancillary staff in a non- judgmental, supportive and calm manner
• Addresses family satisfaction issues immediately and assists in resolving the matter in a professional manner
• Is aware of Resident Abuse Reporting Law
• Participates as assigned in the orientation of new staff and demonstrates a positive, helpful and enthusiastic attitude
• Creates and maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment throughout the facility
• Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level they are currently functioning

Responsibilities

• Attends all mandatory in-services by the employee’s anniversary date
• Acts under the direction of the Administrator and as an active member of the interdisciplinary team
• Adjusts to changes in unit/shift assignments to meet facility needs
• Provides clerical support to the Administrator and departments
• Answers phones, runs facility errands, and maintains personnel files
• Manages purchasing and accounts payable for all departments
• Updates and preserves facility contracts
• Maintains physician licensure, credentials and insurance information
• Complies with Code of Conduct and Corporate Compliance
• Follows procedures when performing work functions
• Adheres to Resident’s Bill of Rights and confidentiality
• Interacts with residents and family members professionally
• Addresses family satisfaction issues promptly and professionally
• Is aware of Resident Abuse Reporting Law
• Participates in orientation of new staff
• Maintains warm, personal and calm atmosphere throughout the facility
• Demonstrates patience and enthusiasm when engaging residents

Job description

Immediate Start Available

The Receptionist assumes responsibility for the clerical operations of the facility. This includes providing clerical support to all disciplines, accounts payable, purchasing and overseeing front desk operations. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.

Job Knowledge/Duties:

• Attends all mandatory in-services by the employee’s anniversary date
• Acts appropriately under the direction of the Administrator and acts as an active member of the interdisciplinary team
• Demonstrates ability to adjust to changes in unit/shift assignments to meet facility needs
• Provides clerical support to the Administrator and respective disciplines
• Assists with answering phones, running facility errands, and maintaining personnel files
• Demonstrates responsibility for purchasing and accounts payable for all departments
• Updates and preserves all current facility contracts
• Maintains and updates all physician licensure, credentials and insurance information
• Demonstrates knowledge of and complies with the Code of Conduct and Corporate Compliance
• Program when performing work functions
• Is aware of, and adheres to, Resident’s Bill of Rights and Confidentiality of Resident
• Information
• Interacts with residents, family members, co-workers, clinical and ancillary staff in a non- judgmental, supportive and calm manner
• Addresses family satisfaction issues immediately and assists in resolving the matter in a professional manner
• Is aware of Resident Abuse Reporting Law
• Participates as assigned in the orientation of new staff and demonstrates a positive, helpful and enthusiastic attitude
• Creates and maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment throughout the facility
• Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level they are currently functioning