Receptionist

Mission Pet Health; Highland Village (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Discounted veterinary care for your aff

Teladoc 24/7 access

401(k) retirement options

Life & Disability insurance

Job summary

Mission Pet Health is seeking a dedicated receptionist to support a busy veterinary practice in Highland Village, Texas. You will manage front-desk communications, scheduling, and basic financial transactions while upholding our commitment to compassionate care for every pet.

The role emphasizes excellent customer service, strong organization, and collaborative work within a nationwide network that invests in employee growth.

Qualifications

• Candidates must have a passion for exceptional customer service.
• Strong communication and interpersonal skills are essential.
• Excellent organizational skills and multitasking ability.
• Team-oriented with the ability to work independently when needed.
• Experience with veterinary software is preferred.
• Prior veterinary experience is required.
• Availability to work Monday through Saturday.

Responsibilities

• Direct, multi-line phone operations and greet clients professionally.
• Maintain accurate medical records and manage appointment scheduling.
• Handle financial transactions and support efficient hospital operations.
• Educate clients on preventive care and hospital services to promote pet health.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Independent work

Veterinary software experience

Veterinary experience

Monday-Saturday availability

Tools

Veterinary software

Job description

At Animal Medical Center of Highland Village, our mission, since 2002, has been to assemble a dedicated veterinary health care team committed to providing exceptional client service and care. When you join us, you step into a practice that the community truly trusts, evidenced by our excellent 4.8-star Google rating. We treat every pet like our own, ensuring the highest standards in Wellness, Advanced Care, and Urgent Services. We are looking for a teammate who is ready to partner with us in continuing this tradition of quality medicine. This is your chance to immediately contribute to a highly reputable medical environment. We believe in creating an environment where every teammate can grow and achieve their professional aspirations. You will be part of a larger network that emphasizes continuous education and dedicated workflow support, ensuring you can focus entirely on patient care. As you settle into our culture, you will find programs in place to help you reach your specific career goals, whether that involves becoming a credentialed technician, moving into leadership, or deepening your skills in a specific medical area. You will find that our commitment to providing internal specialty consultations helps you do your best work every day. You will practice comprehensive, full-service medicine ranging from preventative wellness protocols to complex surgical procedures. Our facility is equipped to handle advanced care, detailed testing and diagnostics, and critical urgent care cases during business hours. This broad spectrum of services means you will have the opportunity to utilize your skills across all aspects of small animal veterinary medicine. We are looking for a doctor who is ready to embrace a caseload that includes both routine appointments and demanding medical challenges. Highland Village is ideally situated within the greater Denton, TX area, offering you the perfect blend of suburban tranquility and easy access to major metropolitan amenities. When you are not providing exceptional care to our patients, you will find a supportive community context that prioritizes a high quality of life. Denton itself is known for its energetic atmosphere and cultural events, giving you plenty of options for recreation and relaxation. This area provides an excellent environment for settling down and enjoying the distinct atmosphere of North Texas.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• Veterinary experience is required.
• Available to work Monday-Saturday.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow.

Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.