Receptionist

Animal Oasis of the Rockies; Broomfield (CO); On-site; USD 2,204,000 - 3,582,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401k retirement plan

Life Insurance & Disability coverage

Teladoc 24/7 access to doctors

Discounted veterinary care for your 
k

Job summary

Mission Pet Health is hiring a friendly receptionist to be the Director of First Impressions at our Colorado clinics. You will greet clients, manage a multi-line phone system, and help ensure every interaction reflects our compassionate care.

You will support seamless care coordination, handle medical records and appointment scheduling, and assist with financial transactions. The role emphasizes empathy, teamwork, and a genuine love for animals, with opportunities for growth as the network

Qualifications

• Veterinary experience is preferred and strong customer service skills is required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, reflect compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure best care for pets.
• Embody Compassion and Empathy: be a calming presence for clients, show empathy and respect in every situation.

Skills

Customer service

Communication

Organization

Team collaboration

Veterinary experience

Job description

This position will be posted a minimum of three days.

Job Description

Starting pay is based on experience but if you start with us and excel quickly, we can increase the pay without hesitation! Let's do this, we CAN'T wait to meet you!

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Veterinary experience is preferred and strong customer service skills is required.
• Available to work Monday-Friday and occasional weekend.

At Mission Pet Health, we do things a little differently! As part of your assessment process, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Benefits and Perks

• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.
• We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

If you're using NVDA, press NVDA key + space to enable focus mode to read the slider properly.

Location: Animal Medical Center of Highland Village

Location: Animal Medical Center of the Village

Location: Companion Animal Hospital & Boarding Center

Location: Stauffer Veterinary Surgical Center

Location: Care Animal Hospital of Pleasant Prairie

Location: The Village Vets (Decatur-Ponce)

Location: Northeast Veterinary Hospital (Seattle)

Location: Mountain Animal Hospital Center