Receptionist

Avista Senior Living; Heber (UT); On-site; USD 17,000 - 22,000; Part time

Job summary

Spring Gardens Assisted Living in Heber, UT is seeking a part-time receptionist to join our team. You will welcome residents and visitors, answer calls, and provide information with a warm, professional demeanor.

In a fast-paced, friendly environment you will help manage the front desk, coordinate mail and visitor sign-ins, and support safety and teamwork across departments. Strong customer service and computer skills are required; reliability is essential.

Qualifications

• Experience in customer service preferred.
• Polished appearance and demeanor.
• Positive, proactive team player attitude.
• Strong interpersonal and communication skills.

Responsibilities

• Provide exceptional customer service.
• Answer telephones, direct calls to appropriate individuals in a timely, clear, concise, and professional manner.
• Monitor the Emergency Alert System and respond to calls as needed.
• Manage front desk, mail, and visitor sign-in/out.
• Maintain a safe and secure environment following safety standards.
• Support teamwork across departments and keep lobby organized.
• Direct visitors and coordinate with staff as necessary.
• Document incidents in the logbook.

Skills

Customer service

Professional appearance

Team player

Judgment

Proactive service

Microsoft Office

Creativity/enthusiasm

Tools

Microsoft Office

Job description

Spring Gardens Assisted Living in Heber, UT is looking for receptionist to join our team. Part time positions are available and we work with your schedule! The Receptionist is responsible for facilitating resident and guest enjoyment by providing information and assistance in response to a wide variety of requests. We are searching for an outstanding individuals with excellent customer service skills. You must be able to multi-task and love to work in a “fast-paced” and “positive” work environment. This vibrant receptionist will be focused on customer service and one who truly enjoys interacting with seniors. Please be responsible/dependable, goal-driven and an autonomous self-starter with an entrepreneurial passion and drive to reach the pinnacle of success.

Duties & Responsibilities

• Provide exceptional customer service
• Answer telephones, direct calls to appropriate individuals in a timely, clear, concise, and professional manner
• Monitor the Emergency Alert System and immediately respond to every call
• Effectively manage business center and process incoming and outgoing mail
• Maintain a safe and secure environment, follow established safety standards
• Encourage teamwork through cooperative interactions with co-workers and other departments
• Keep front lobby area and front desk clean and organized; etc.
• Direct emergency personnel to emergency location and be contact person in case of emergency
• Document in the logbook any significant incidents
• Maintain visitor sign in/out book, reservation book for guest rooms, and completes maintenance work orders

Qualifications:

• Experience in customer service is highly desired
• Polished and professional appearance and demeanor
• Upbeat and positive team player attitude
• Strong judgment and solutions-oriented
• Proactive customer service approach
• Microsoft and computer knowledge
• The last thing we need you to bring is your ideas, creativity, enthusiasm and high standards for resident care