Receptionist

Ernest Health; Green Bay (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Green Bay Rehabilitation Hospital in Green Bay, Wisconsin is seeking a Receptionist to join our team of patient caregivers. You will manage hospital communications, assist visitors and staff, and maintain records.

This role supports a patient-centered environment within a comprehensive rehabilitation facility. One year of reception experience in healthcare is preferred, with strong organization and communication skills.

Qualifications

• One year of reception experience in a healthcare setting preferred.
• OR any equivalent combination of education and experience.

Responsibilities

• Provide hospital telecommunication services using phones, pagers, paging system, radio or computer to connect visitors, callers, staff, patients and families.
• Maintain records related to telecommunications (e.g., long distance calls, on-call employees, pages).
• Integrate the hospital's mission and "Guiding Principles" into daily practice.
• Insurance background is preferred but not required.

Skills

Reception experience

Healthcare setting

Data entry

Time management

Written communication

Verbal communication

Confidentiality

Team player

Tools

Data entry

Word processing

Email

Record management

Job description

Overview

Green Bay Rehabilitation Hospital in Green Bay, Wisconsin is an advanced inpatient rehabilitation hospital devoted to helping individuals recover from life-altering injuries and illnesses. We specialize in comprehensive rehab services for stroke survivors, brain and spinal cord injury patients, orthopedic injuries, and other complex medical conditions. With a compassionate team of therapists, nurses, and physicians, we provide personalized physical, occupational, and speech therapy tailored to each patient’s needs. Our modern facility and innovative therapy technologies create a nurturing environment for healing. Joint Commission-accredited and ranked among the top rehabilitation centers nationally, Green Bay Rehabilitation Hospital is proud to offer patient-centered care that empowers patients to achieve their highest level of independence.

Green Bay, Wisconsin

Famous for its Packers spirit, Green Bay is more than football—it offers riverfront living, outdoor trails, and a strong sense of community. With low crime, great schools, and affordable housing, Green Bay is ideal for families and professionals.

Receptionist - Full Time - Green Bay, WI

We are seeking a Receptionist to join our team of passionate patient caregivers!

As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs. These programs focus to enhance the employees’ work experience, recognize, and celebrate achievements. We also encourage employees to share their work experience through "My Ernest Journey" and through our Engagement Survey, where our approach is "You Spoke, We Listened". These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.

Our hospital offers comprehensive benefits, designed to support your health and financial well-being.

Benefits:

• PPO and High Deductible Medical Plan options
• Flexible Spending and Health Savings Account options available
• Dental and Vision coverage
• 401K with employer matching
• Life insurance
• Short-and-long term disability

Wellness & Work Life Balance:

• Employee Assistance Program
• Wellness Program with quarterly wellness challenges with participation incentives
• Earned Time Off - start accruing vacation time on start date

Qualifications

Required Skills:

• One year of reception experience in a healthcare setting preferred.
• OR any equivalent combination of education and experience.

Additional Qualifications/Skills:

• Demonstrates general computer skills including: data entry, word processing, email, and record management.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.

Responsibilities

Responsible for providing hospital telecommunication services through the use of telephones, pagers, the paging system, radio, or computer to connect communication between visitors, callers, staff, patients, and patients' families. May maintain records related to telecommunications (e.g., long distance phone calls, on-call employees, pages). Integrates the hospital's mission and "Guiding Principles" into daily practice. Insurance background is preferred but not required.

Required Skills:

• One year of reception experience in a healthcare setting preferred.
• OR any equivalent combination of education and experience.

Additional Qualifications/Skills:

• Demonstrates general computer skills including: data entry, word processing, email, and record management.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.

Responsible for providing hospital telecommunication services through the use of telephones, pagers, the paging system, radio, or computer to connect communication between visitors, callers, staff, patients, and patients' families. May maintain records related to telecommunications (e.g., long distance phone calls, on-call employees, pages). Integrates the hospital's mission and "Guiding Principles" into daily practice. Insurance background is preferred but not required.