Receptionist - Full Time

Ernest Health, Inc.; Green Bay (WI); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Medical plan options

Dental coverage

Vision coverage

401K with employer matching

Life insurance

Short and long-term disability

Vacation accrual

Job summary

Ernest Health, Inc. is seeking a Receptionist for our Green Bay, Wisconsin hospital to handle front-desk telecommunication duties and support patient care teams.

The role emphasizes courteous patient interaction, phone and paging system operations, and accurate record-keeping in a fast-paced clinical environment. Qualified candidates will have healthcare front-desk experience or equivalent education, strong computer and communication skills, and the ability to maintain confidentiality and

Qualifications

• One year of reception experience in a healthcare setting preferred.
• Equivalent education and experience accepted.
• General computer skills including data entry, word processing, email, and record management.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.

Responsibilities

• Provide hospital telecommunication services through telephones, pagers, paging system, radio, or computer to connect communication between visitors, callers, staff, patients and families.
• May maintain records related to telecommunications (e.g., long distance phone calls, on-call employees, pages).
• Integrates the hospital’s mission and “Guiding Principles” into daily practice.
• Insurance background is preferred but not required.

Skills

Reception experience

Healthcare setting

Communication

Data entry

Word processing

Email

Record management

Confidentiality

Teamwork

Job description

Overview

Receptionist - Full Time - Green Bay, WI

Green Bay Rehabilitation Hospital in Green Bay, Wisconsin is an advanced inpatient rehabilitation hospital devoted to helping individuals recover from life-altering injuries and illnesses. We specialize in comprehensive rehab services for stroke survivors, brain and spinal cord injury patients, orthopedic injuries, and other complex medical conditions. With a compassionate team of therapists, nurses, and physicians, we provide personalized physical, occupational, and speech therapy tailored to each patient’s needs. Our modern facility and innovative therapy technologies create a nurturing environment for healing. Joint Commission-accredited and ranked among the top rehabilitation centers nationally, Green Bay Rehabilitation Hospital is proud to offer patient-centered care that empowers patients to achieve their highest level of independence.

Green Bay, Wisconsin

Famous for its Packers spirit, Green Bay is more than football—it offers riverfront living, outdoor trails, and a strong sense of community. With low crime, great schools, and affordable housing, Green Bay is ideal for families and professionals.

We are seeking a Receptionist to join our team of passionate patient caregivers!

As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs. These programs focus to enhance the employees’ work experience, recognize, and celebrate achievements. We also encourage employees to share their work experience through “My Ernest Journey” and through our Engagement Survey, where our approach is “You Spoke, We Listened”. These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.

Our hospital offers comprehensive benefits, designed to support your health and financial well-being.

Benefits:

• PPO and High Deductible Medical Plan options
• Flexible Spending and Health Savings Account options available
• Dental and Vision coverage
• 401K with employer matching
• Life insurance
• Short-and-long term disability

Wellness & Work Life Balance:

• Employee Assistance Program
• Wellness Program with quarterly wellness challenges with participation incentives
• Earned Time Off - start accruing vacation time on start date

Qualifications

Required Skills:

• One year of reception experience in a healthcare setting preferred.
• OR any equivalent combination of education and experience.

Additional Qualifications/Skills:

• Demonstrates general computer skills including: data entry, word processing, email, and record management.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.

Responsibilities

Responsible for providing hospital telecommunication services through the use of telephones, pagers, the paging system, radio, or computer to connect communication between visitors, callers, staff, patients, and patients' families. May maintain records related to telecommunications (e.g., long distance phone calls, on-call employees, pages). Integrates the hospital’s mission and “Guiding Principles” into daily practice. Insurance background is preferred but not required.