Receptionist - Bilingual (Spanish)

Sonrava Health; San Mateo (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

PTO

Medical and dental insurance

Vision coverage

401K plan

Highly competitive salaries

Outstanding professional training

Exceptional growth and career advance

Tuition reimbursement for certificates

Job summary

Sonrava Health is seeking a friendly receptionist to be the face of the practice in a modern dental setting. You will greet patients, answer phones, schedule appointments, and manage the front desk tasks with a focus on patient experience.

Responsibilities include patient registration, charting, cash handling, voicemail, and maintaining a welcoming waiting area. Some experience with multi-line phones and computers is preferred; opportunities for growth and training are available.

Qualifications

• Experience with multi-line phones and computers.

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to companyPolicies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Chart Filling
• Cash Handling
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients
• At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM
• Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
• All other duties as assigned

Skills

Multi-line phones

Computer literacy

Customer service

Job description

Overview

As a receptionist you are the face of the practice, this is a fantastic opportunity for the right person!Join a team of quality orientated dental professionals that you will be proud to be affiliated with. Working with Western Dental / Brident Dental you will enjoy being a part of one of our brand new beautiful, modern, and fully equipped dental practices.

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal


• Respond to patient questions and or concerns according to companyPolicies


• Answering Telephones


• Scheduling Appointments


• Maintaining Appointment Book


• Confirming Appointments


• Follow up on no shows/cancellation of Appointments


• Register Patients on sign in sheet


• Chart Filling


• Cash Handling


• Checking voicemail on a daily basis


• Maintain a clean and friendly waiting area for patients


• At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM


• Supports strategic local marketing initiatives that help drive brand awareness and new patient growth


• All other duties as assigned

Benefits for Full time team members

• Paid Time Off (PTO)


• Medical and dental insurance


• Vision coverage


• 401K plan


• Highly competitive salaries


• Outstanding professional training


• Exceptional growth and career advancement opportunities


• Tuition reimbursement for certifications

Qualifications

• Some training or experience in using multi-line phones and computers