Receptionist

National Title Group; Frisco (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

National Title Group in the Dallas/Frisco area is seeking a friendly, outgoing front desk professional to create a warm first impression for clients and guests. You will set the tone for a positive client experience while providing essential administrative support to our escrow team.

The ideal candidate is detail-oriented, organized, and thrives in a busy, team-focused environment. This role balances hospitality with efficiency and offers opportunities for growth within a family-friendly,

Qualifications

• Front desk experience or strong customer service is preferred.
• Detail-oriented with excellent organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent written and verbal communication.

Responsibilities

• Warmly greet clients and visitors, providing a welcoming experience
• Escort clients to meeting rooms and assist with hospitality needs
• Answer and route calls on a multi-line system
• Manage a busy office calendar and scheduling
• Receive and distribute mail and packages
• Maintain office appearance and manage supplies
• Provide light administrative support to escrow teams as needed

Skills

Customer service

Hospitality

Office administration

Multitasking

Communication

Microsoft Office

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

**2024, 2026 - Voted Best Places to Work - Dallas Business Journal **

Our busy title insurance offices in Dallas AND Frisco are looking a for friendly, outgoing professional who takes pride in creating a warm first impression for clients and guests. As the first point of contact for our office, you’ll set the tone for a positive client experience while providing essential administrative support to our escrow team.

Our ideal candidate is detail-oriented, organized, and thrives in a busy, team-focused environment. You’ll balance hospitality with efficiency—ensuring every client feels valued while keeping office operations running smoothly.

This role offers opportunities for growth and advancement, along with competitive compensation and benefits—all in a family-friendly, supportive TEAM environment.

Key Responsibilities

• Warmly greet clients and visitors, offering a professional, welcoming experience


• Escort clients to meeting rooms and assist with hospitality needs


• Answer and route calls on a multi-line phone system with professionalism and accuracy


• Manage a busy office calendar and assist with scheduling needs


• Receive and distribute mail and packages promptly


• Maintain office appearance, order supplies, and manage inventory (including kitchen and meeting supplies)


• Provide light administrative support to escrow teams as needed

Qualifications

• Positive, professional, and friendly demeanor with a strong focus on customer service


• Exceptional attention to detail and organizational skills


• Ability to multitask and prioritize effectively in a fast-paced environment


• Excellent written and verbal communication skills


• Proficiency in Microsoft Office (Outlook, Word, Excel)


• Prior office, administrative, or title industry experience a plus, but not required