Receptionist

Heart to Heart Hospice; Fort Wayne (IN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental & Vision insurance

Paid Time Off

Paid holidays

401k with employer matching

Tuition reimbursement

Company car for qualifying individuals

Mileage reimbursement

Job summary

Heart to Heart Hospice is seeking a Receptionist to join our Fort Wayne location. The role provides clerical support, answers inquiries, schedules and coordinates front-desk activities, and maintains patient confidentiality while facilitating effective communication among patients, families and healthcare teams.

The ideal candidate has a high school diploma, strong phone and computer skills, and at least one year of office experience; healthcare or hospice exposure is a plus, with a valid

Qualifications

• Knowledge of medical terminology preferred.
• One year of general office experience, preferably in healthcare or hospice.
• Current valid driver's license with reliable transportation and auto liability insurance.

Responsibilities

• Provide clerical support including admission, orientation and new hire packets; manage supplies and filing.
• Handle communications: mail, pagers, phone system, memos, and message dissemination.
• Promote clear communication with patients, families and healthcare staff while keeping confidentiality.
• Operate multi-line phone system and understand its features.
• Submit documentation promptly and perform other duties as required.
• Ensure compliance with local, state and federal laws, Medicare regulations, and policies.

Skills

Phone skills

Computer skills

Interpersonal skills

Organizational skills

Education

High school diploma

College degree preferred

Job description

Receptionist

What You Must Have

• High school graduate, college preferred
• At least one year general office experience, preferably in healthcare or hospice
• Knowledge of medical terminology preferred
• Current State Driver’s License, reliable transportation, and provide ongoing valid and current auto liability insurance
• Excellent phone skills, computer skills, interpersonal and organizational skills

Full Time Employee Benefits

• Competitive Pay
• Medical, Dental & Vision insurance
• Paid Time Off
• Paid holidays
• 401k with up to 4% employer matching
• Tuition reimbursement
• Company car for qualifying individuals
• Mileage reimbursement

What You Will Do

• Provide clerical support which may include preparation of admission, orientation and new hire packets; monitoring and ordering office supplies and forms, typing, special projects, filing and copying.
• Facilitate the communications system which may include: mail distribution, pagers, phone system, memo's, answers incoming calls, documents and disseminates appropriate messages.
• Promote effective communication to patient/family, team members, and other health care professionals and maintain confidentiality.
• Competently handle multi-line phone system and demonstrate understanding of system features.
• Timely submission of all documentation
• Performance of other duties as required
• Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures