Patient Care Secretary

Heart to Heart Hospice; San Antonio (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental & Vision insurance

Paid Time Off

Paid holidays

401k with up to 4% employer matching

Tuition reimbursement

Company car for qualifying individuals

Mileage reimbursement

Job summary

Heart to Heart Hospice is hiring a Patient Care Secretary to provide essential clerical support, manage patient records electronically, and prepare IDG meeting materials. The role requires healthcare exposure, reliability, and strong organizational skills.

The candidate will assist the Patient Care Manager with schedules, licensure alerts, and signatures while ensuring discharge records are properly filed and compliant with policies.

Qualifications

• Must have high school diploma; college preferred.
• Valid driver's license and reliable transportation.
• At least one year of healthcare experience; hospice preferred.
• Experience with EMR software is a plus.
• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation.
• Strong communication and interpersonal skills.

Responsibilities

• Provide clerical support, including admissions prep and handling patient records electronically.
• Prepare agenda and organize documents for IDG meetings.
• Assist Patient Care Manager with tracking discipline visits, schedules, and licensure alerts.
• Close patient records at discharge and file according to policy.
• Assist in obtaining signatures as required.
• Perform other duties as needed.
• Ensure compliance with local, state and federal laws, Medicare regulations, and policies.

Skills

Communication

Autonomy

Organization

Assertiveness

Flexibility

Cooperation

Interpersonal skills

Education

High School Diploma

College preferred

Tools

EMR software

Job description

Patient Care Secretary

What You Must Have:

• High School graduate, college preferred
• Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability insurance
• At least one year experience in healthcare, preferably hospice operations
• Experience with EMR software is a plus
• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities
• Demonstrates good communication and interpersonal skills

Full Time Employee Benefits

• Competitive Pay
• Medical, Dental & Vision insurance
• Paid Time Off
• Paid holidays
• 401k with up to 4% employer matching
• Tuition reimbursement
• Company car for qualifying individuals
• Mileage reimbursement

What You Will Do

• Provide clerical support, which includes preparation of admissions, timely filing/processing electronically of patient records to patient chart, copying, tracking and obtaining Physician signatures, obtaining patient medical records.
• Prepare agenda and organize documents for the IDG meeting.
• Assist Patient Care Manager in tracking discipline visits, schedules, licensure alerts and other important information.
• Ensure that each patient record is closed at time of patient discharge and filed according to policy.
• Assist Patient Care Manager in obtaining signatures.
• Performance of other duties as required
• Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures