Receptionist

Harnish Group Inc.; Fife (WA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

401k with company match

Profit sharing

Paid time off

Health insurance

Vision insurance

Life/AD&D/Disability insurance

Employee assistance program

Employee recognition cash program

Discounts

Credit union membership

Career growth opportunities

Job summary

Harnish Group Inc. seeks a professional Receptionist to be the first point of contact for visitors and partners. You will support essential administrative work, greet guests, and ensure a welcoming, efficient front desk environment.

The role requires strong customer service, multitasking, and the ability to manage multiple priorities in a fast-paced setting. Prior experience and basic MS Office skills are expected.

Qualifications

• 1-2 years of experience in Receptionist/front desk/administrative role.
• High school diploma or equivalent required.
• Valid driver’s license with acceptable driving record.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office Suite, including Excel.
• Experience operating standard office equipment (multi-line phones, printers, copiers).
• Professional appearance and demeanor with strong customer service focus.
• Excellent organizational, multitasking, and time-management skills.
• Resourceful, proactive, and able to stay composed under pressure.
• Ability to prioritize tasks and adapt to changing business needs.

Responsibilities

• Greet and welcome visitors, customers, and vendors professionally.
• Answer, screen, and direct incoming phone calls accurately.
• Manage front desk operations and keep reception area organized.
• Receive, sort, and distribute mail and deliveries.
• Process daily deposits and reconcile petty cash.
• Provide administrative support to various departments as needed.
• Maintain office records and assist with routine clerical duties.
• Respond to inquiries and resolve issues with a customer-focused approach.
• Assist with multiple tasks to support office efficiency.

Skills

Customer service

Communication

Multitasking

Time management

Organizational skills

Attention to detail

Proactive

Adaptability

Professional demeanor

Driving

Education

High school diploma or equivalent

Tools

Microsoft Office

Excel

Job description

What We Are Looking For

We are seeking a professional, friendly, and highly organized Receptionist to serve as the first point of contact for our company. In this role, you will create a positive first impression for visitors, customers, and business partners while providing essential administrative support across the organization.

The ideal candidate thrives in a fast-paced environment, demonstrates exceptional customer service skills, and can effectively manage multiple priorities while maintaining professionalism. This position plays a vital role in supporting efficient office operations and ensuring all visitors and employees receive outstanding service.

Key Responsibilities

• Greet and welcome visitors, customers, and vendors in a professional and courteous manner.
• Answer, screen, and direct incoming phone calls accurately and efficiently.
• Manage front desk operations and maintain a clean, organized reception area.
• Receive, sort, and distribute incoming mail and deliveries.
• Process daily deposits and perform petty cash reconciliation.
• Provide administrative support to various departments as needed.
• Maintain office records and assist with routine clerical duties.
• Respond to inquiries and resolve issues with professionalism and a customer-focused approach.
• Support office efficiency by managing multiple tasks and priorities in a timely manner.

Qualifications & Experience

• 1-2 years of experience as a Receptionist, Front Office Representative, Administrative Assistant, or in a similar customer-facing role.
• High school diploma or equivalent required.
• Valid driver's license with an acceptable driving record.
• Strong verbal and written communication skills.
• Proven ability to work effectively in a fast-paced environment while handling multiple responsibilities.
• Proficiency with Microsoft Office Suite, including Excel.
• Experience operating standard office equipment, such as multi-line phone systems, printers, and copiers.
• Professional appearance and demeanor with a strong customer service focus.
• Excellent organizational, multitasking, and time-management skills.
• Resourceful, proactive, and able to maintain composure under pressure.
• Ability to prioritize tasks and adapt to changing business needs.

Preferred Skills

• Strong attention to detail and accuracy.
• Ability to work independently and collaboratively within a team environment.
• Commitment to providing exceptional customer service and creating a welcoming experience for all visitors.

This position is ideal for an organized and service-oriented professional who enjoys interacting with people and contributing to a positive and productive workplace environment.

Employee Benefits

We offer a competitive benefits package with a hourly wage range from $24.10 to $29.45 per hour.

• Retirement: 401k w/ Company Match and Profit Sharing
• Paid Time Off: Paid Vacation, Holiday & Sick Leave
• Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
• Vision Insurance: VSP Vision Insurance
• Insurance: Company Paid Life, AD&D & Disability Insurance
• Guidance Resources: Employee Assistance Program
• Rewards: Quarterly Employee Recognition Cash Program
• Discounts: CAT Products, Rental/Sales Discounts
• Financial Access: Credit Union Membership is available
• Growth/Stability: Career Growth Opportunities within a 4th Generation Family owned Company for over 96 years
• Talent Referral Program: Employee Referral Bonus

Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.