Automotive Receptionist / Incentives Clerk

Camargo Cadillac; Cincinnati (OH); Presencial; USD 26.000 - 29.000; Jornada completa

Descripción de la vacante

Camargo Cadillac in Cincinnati is seeking a friendly, organized Receptionist / Incentives Clerk to join our team. You will be the first point of contact for customers visiting or calling the dealership while also handling incentive data entry in GM systems.

This full-time role blends front-desk customer service with administrative support for the sales department, requiring strong communication, multitasking, and a professional, customer-focused approach.

Formación

• Previous receptionist, administrative, or customer service experience preferred.
• Strong attention to detail and organizational skills.
• Comfortable using computers and learning new software systems.
• Ability to multitask and prioritize responsibilities in a busy dealership environment.
• Excellent communication and interpersonal skills.
• Dependable, professional, and customer-focused.

Responsabilidades

• Greet customers and visitors with a friendly, professional attitude.
• Answer incoming phone calls and direct them to the appropriate departments.
• Assist customers with general questions and direct them to the right team members.
• Maintain a welcoming, organized, and professional reception area.
• Provide general administrative support to dealership staff as needed.
• Enter manufacturer incentives and rebates for vehicle sales into GM's Global Connect system.
• Review sales information to ensure incentives are entered accurately.
• Assist the sales department with tracking and processing manufacturer incentives.
• Maintain accurate records and documentation related to incentive submissions.
• Communicate with dealership staff to resolve missing or incorrect information.
• Complete incentive-related administrative tasks during downtime at the reception desk.

Conocimientos

Customer service

Multitasking

Communication skills

Organizational skills

Computer skills

Herramientas

GM Global Connect

Descripción del empleo

Camargo Cadillac is looking for a friendly, organized, and detail-oriented Receptionist / Incentives Clerk to join our team!

This position combines front-desk customer service with administrative responsibilities supporting our vehicle sales department.

You'll be the first point of contact for customers visiting or calling our dealership. During quieter periods at the front desk, you'll assist our sales team by entering and processing manufacturer incentives through General Motors's systems.

We're looking for someone who enjoys working with people, stays organized, and can comfortably balance multiple responsibilities throughout the day.

Responsibilities

Receptionist Duties:

• Greet customers and visitors with a friendly, professional attitude.
• Answer incoming phone calls and direct them to the appropriate departments.
• Assist customers with general questions and direct them to the right team members.
• Maintain a welcoming, organized, and professional reception area.
• Provide general administrative support to dealership staff as needed.

Incentives Clerk Duties:

• Enter manufacturer incentives and rebates for vehicle sales into GM's Global Connect system.
• Review sales information to ensure incentives are entered accurately.
• Assist the sales department with tracking and processing manufacturer incentives.
• Maintain accurate records and documentation related to incentive submissions.
• Communicate with dealership staff to resolve missing or incorrect information.
• Complete incentive-related administrative tasks during downtime at the reception desk.

Qualifications

• Previous receptionist, administrative, or customer service experience preferred.
• Strong attention to detail and organizational skills.
• Comfortable using computers and learning new software systems.
• Ability to multitask and prioritize responsibilities in a busy dealership environment.
• Excellent communication and interpersonal skills.
• Dependable, professional, and customer-focused.
• Ability to work independently and manage time effectively.
• Previous automotive dealership experience is a plus, but not required.

Compensation

• $19-$21 per hour, based on experience.

WhyCamargo Cadillac?

At Camargo Cadillac, we take pride in providing a professional, welcoming experience for every customer who walks through our doors. This is a great opportunity for someone who enjoys interacting with customers while also developing valuable administrative skills in the automotive industry. If you're organized, personable, and looking for a full-time opportunity with a respected Cadillac dealership, we'd love to hear from you!

Camargo Cadillac is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.