Receptionist

PruittHealth; Decatur (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

PruittHealth in Decatur, GA is seeking an attentive administrative receptionist to support daily facility operations. The role includes answering calls, directing inquiries, maintaining resident and staff confidentiality, and handling clerical tasks with accuracy.

Proficiency in typing, office equipment, and payroll-related support is valued. The successful candidate will have a high school diploma and at least six months in payroll, insurance, or clerical work, with strong communication skills

Qualifications

• High school diploma or equivalent; payroll, bookkeeping or clerical courses preferred.
• 6+ months experience in payroll, insurance or clerical work recommended.
• Strong communication and confidentiality required.

Responsibilities

• Answers incoming telephone calls and directs to the appropriate person or department.
• Maintains confidentiality of all personnel information.
• Types documents, reports, and letters with high accuracy (speed not less than 50 wpm).
• Greets visitors and monitors for suspicious activity or situations.
• Performs general clerical tasks, prepares mail, and assists with payroll-related duties.
• Maintains patient/resident privacy and records in accordance with policies.

Skills

Phone etiquette

Confidentiality

Typing 50 wpm

Multitasking

Communication

Teamwork

Customer service

Education

High school diploma or equivalent

Payroll/bookkeeping courses

Office procedures courses

Tools

Copier

Office machines

Computer

Job description

JOB PURPOSE:

The duties and responsibilities include performing the day-to‑day administrative secretarial and receptionist functions of the facility in accordance with current established procedures, and as directed by the Office Supervisor.

KEY RESPONSIBILITIES:

1. Answers incoming telephone calls and direct to appropriate person or department.
2. Maintains confidentiality of all pertinent personnel information in accordance with the Privacy Act, as well as established personnel policies governing the release of information.
3. Types documents, reports, letter, etc. at least 50 words per minute with high accuracy.
4. Remains at repetitious tasks for long periods of time while completing paperwork, etc.
5. Recognizes, respond to and/or report resident emergency situations immediately.
6. Maintains strict confidentiality on all facility data.
7. Communicates with and support residents, families, visitors, etc.
8. Maintains privacy of records, conditions and other information relating to residents, employees and facility.
9. Performs assigned tasks in accordance with policies and procedures, and as instructed by the Administrator.
10. Notifies supervisor of pending absence or tardiness within the time frame described in personnel handbook.
11. Operates copier, office machines, computer, etc., as directed.
12. Prepares and mail statements in accordance with established billing procedures.
13. Assists in preparing time cards and distributing payroll checks.
14. Maintains current file and listing of residents, emergency phone numbers of on-call personnel, key personnel, etc.
15. Greets visitors, guests, residents, sales people and others, and monitor or report suspicious persons or situations to the Administrator.
16. Receives, sorts and distributes mail as directed.
17. Refers difficult and conflicting interactions or situations to Administrator or appropriate department head.
18. Conducts annual salary and wage surveys and reports finding to the Administrator.
19. Assists in reporting complaints and grievances from residents, families, visitors and partners.
20. Assists with completing forms, reports, etc., that are not considered as essential functions.
21. Assists with supply inventory.

MINIMUM EDUCATION REQUIRED:

High school diploma or equivalent

MINIMUM EXPERIENCE REQUIRED:

At least six (6) months experience in payroll, insurance and/or clerical position.

ADDITIONAL QUALIFICATIONS: (Preferred qualifications)

Prefer two (2) years of experience in a payroll, insurance and/or clerical position.

Courses in payroll, bookkeeping, office procedures, and other related subjects.

Family Makes Us Stronger.

Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.

For Florida Job Postings Only:

For more information regarding Florida’s Care Provider Background Screening Clearinghouse Education and Awareness, please visit https://info.flclearinghouse.com