Receptionist AL

PruittHealth; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

PruittHealth is seeking a Receptionist in the Atlanta area to perform day-to-day administrative and receptionist tasks at the facility. The role requires handling calls, maintaining confidentiality, and supporting residents and staff with clerical duties.

duties include mail processing, payroll support, and assisting with timekeeping. Strong communication and organizational skills are essential to ensure smooth daily operations and resident services.

Qualifications

• High school diploma or equivalent is required.
• Payroll, insurance and/or clerical experience preferred.
• Ability to maintain confidentiality of sensitive information.
• Strong organizational and communication skills.
• Typing speed of at least 50 words per minute with accuracy.

Responsibilities

• Answers incoming telephone calls and directs them to the appropriate person or department.
• Maintains confidentiality of personnel information per Privacy Act and internal policies.
• Types documents, reports, and letters with high accuracy at 50 wpm.
• Greet visitors and assist residents, families, and visitors as needed.
• Receives, sorts, and distributes mail; supports supervisors and administrators.
• Assists with payroll-related tasks and timekeeping as directed.

Skills

Phone etiquette

Confidentiality

Typing speed 50 wpm

Emergency response

Customer service

Education

High school diploma or equivalent

Payroll/Insurance/Clerical experience (preferred)

Job description

Job Description - Receptionist AL (2612264)

Description

JOB PURPOSE:

The duties and responsibilities include performing the day-to-day administrative secretarial and receptionist functions of the facility in accordance with current established procedures, and as directed by the Office Supervisor.

KEY RESPONSIBILITIES:

• Answers incoming telephone calls and direct to appropriate person or department.
• Maintains confidentiality of all pertinent personnel information in accordance with the Privacy Act, as well as established personnel policies governing the release of information.
• Types documents, reports, letter, etc. at least 50 words per minute with high accuracy.
• Remains at repetitious tasks for long periods of time while completing paperwork, etc.
• Recognizes, respond to and/or report resident emergency situations immediately.
• Maintains strict confidentiality on all facility data.
• Communicates with and support residents, families, visitors, etc.
• Maintains privacy of records, conditions and other information relating to residents, employees and facility.
• Performs assigned tasks in accordance with policies and procedures, and as instructed by the Administrator.
• Notifies supervisor of pending absence or tardiness within the time frame described in personnel handbook.
• Prepares and mail statements in accordance with established billing procedures.
• Assists in preparing time cards and distributing payroll checks.
• Maintains current file and listing of residents, emergency phone numbers of on-call personnel, key personnel, etc.
• Greets visitors, guests, residents, sales people and others, and monitor or report suspicious persons or situations to the Administrator.
• Receives, sorts and distributes mail as directed.
• Refers difficult and conflicting interactions or situations to Administrator or appropriate department head.
• Conducts annual salary and wage surveys and reports finding to the Administrator.
• Assists in reporting complaints and grievances from residents, families, visitors and partners.
• Assists with completing forms, reports, etc., that are not considered as essential functions.
• Assists with supply inventory.

Qualifications

MINIMUM EDUCATION REQUIRED:

High school diploma or equivalent

MINIMUM EXPERIENCE REQUIRED:

At least six (6) months experience in payroll, insurance and/or clerical position.

ADDITIONAL QUALIFICATIONS: (Preferred qualifications)

Prefer two (2) years of experience in a payroll, insurance and/or clerical position.

Courses in payroll, bookkeeping, office procedures, and other related subjects.

Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.

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