Receptionist HCC

PruittHealth; Beaufort (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

PruittHealth in Beaufort, NC seeks an administrative secretary/receptionist to handle day-to-day office tasks, answer phones, greet visitors, and support the Administrator with routine clerical duties.

Strong data entry (50 wpm), confidentiality, and ability to work repetitious tasks are essential; 6 months payroll/clerical experience preferred; HS diploma required.

Qualifications

• Secretarial and receptionist duties with accuracy and confidentiality.
• Payroll/insurance/clerical experience preferred or six months minimum.
• Excellent phone etiquette and data entry skills.

Responsibilities

• Answers incoming telephone calls and directs to appropriate person or department.
• Maintains confidentiality of all pertinent personnel information in accordance with Privacy Act and policies.
• Types documents, reports, letters at 50 words per minute with high accuracy.
• Greets visitors, guests, residents, and others; monitors or reports suspicious persons or situations to the Administrator.
• Maintains privacy of records and facility information relating to residents and employees.
• Prepares time cards and distributes payroll checks.
• Maintains current file and listing of residents, emergency contacts, and key personnel.
• Assists with supply inventory and other clerical tasks as assigned by the Administrator.

Skills

Communication

Multitasking

Confidentiality

Customer service

Education

High school diploma or equivalent

Job description

JOB PURPOSE:

The duties and responsibilities include performing the day-to-day administrative secretarial and receptionist functions of the facility in accordance with current established procedures, and as directed by the Office Supervisor.

KEY RESPONSIBILITIES:

• Answers incoming telephone calls and direct to appropriate person or department.


• Maintains confidentiality of all pertinent personnel information in accordance with the Privacy Act, as well as established personnel policies governing the release of information.


• Types documents, reports, letter, etc. at least 50 words per minute with high accuracy.


• Remains at repetitious tasks for long periods of time while completing paperwork, etc.


• Recognizes, respond to and/or report resident emergency situations immediately.


• Maintains strict confidentiality on all facility data.


• Communicates with and support residents, families, visitors, etc.


• Maintains privacy of records, conditions and other information relating to residents, employees and facility.


• Performs assigned tasks in accordance with policies and procedures, and as instructed by the Administrator.


• Notifies supervisor of pending absence or tardiness within the time frame described in personnel handbook.


• Prepares and mail statements in accordance with established billing procedures.


• Assists in preparing time cards and distributing payroll checks.


• Maintains current file and listing of residents, emergency phone numbers of on-call personnel, key personnel, etc.


• Greets visitors, guests, residents, sales people and others, and monitor or report suspicious persons or situations to the Administrator.


• Receives, sorts and distributes mail as directed.


• Refers difficult and conflicting interactions or situations to Administrator or appropriate department head.


• Conducts annual salary and wage surveys and reports finding to the Administrator.


• Assists in reporting complaints and grievances from residents, families, visitors and partners.


• Assists with completing forms, reports, etc., that are not considered as essential functions.


• Assists with supply inventory.

MINIMUM EDUCATION REQUIRED:

• High school diploma or equivalent

MINIMUM EXPERIENCE REQUIRED:

• At least six (6) months experience in payroll, insurance and/or clerical position.

ADDITIONAL QUALIFICATIONS: (Preferred qualifications)

• Prefer two (2) years of experience in a payroll, insurance and/or clerical position.


• Courses in payroll, bookkeeping, office procedures, and other related subjects.

Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.

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