Receptionist HCC

PruittHealth; Tallahassee (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

PruittHealth is seeking a Receptionist HCC to support administrative and receptionist functions at the facility in Tallahassee, FL. This role involves answering calls, handling confidential information, and supporting payroll and clerical tasks under supervision.

Qualifications include a high school diploma and at least six months of payroll/clerical experience, with two years preferred. The position emphasizes confidentiality, accuracy, and professional interaction with residents and families.

Qualifications

• High school diploma or equivalent required.
• At least six months experience in payroll, insurance and/or clerical work.
• Preferred two years of experience in payroll, insurance and/or clerical work; courses in payroll, bookkeeping and office procedures.

Responsibilities

• Answers incoming telephone calls and directs to appropriate person or department.
• Maintains confidentiality of all pertinent personnel information and communications.
• Types documents, reports, and letters at least 50 words per minute with high accuracy.
• Greets visitors and maintains privacy of resident and facility information.
• Performs assigned tasks in line with policies and as directed by the Administrator.
• Prepares and mails statements and assists in payroll-related duties.
• Maintains files, emergency contacts, and key personnel lists.

Skills

Clerical experience

Payroll knowledge

Insurance familiarity

Communication skills

Education

High school diploma or equivalent

Job description

Job Description - Receptionist HCC (2612302)

Description

JOB PURPOSE:

The duties and responsibilities include performing the day-to-day administrative secretarial and receptionist functions of the facility in accordance with current established procedures, and as directed by the Office Supervisor.

KEY RESPONSIBILITIES:

• Answers incoming telephone calls and direct to appropriate person or department.
• Maintains confidentiality of all pertinent personnel information in accordance with the Privacy Act, as well as established personnel policies governing the release of information.
• Types documents, reports, letter, etc. at least 50 words per minute with high accuracy.
• Remains at repetitious tasks for long periods of time while completing paperwork, etc.
• Recognizes, respond to and/or report resident emergency situations immediately.
• Maintains strict confidentiality on all facility data.
• Communicates with and support residents, families, visitors, etc.
• Maintains privacy of records, conditions and other information relating to residents, employees and facility.
• Performs assigned tasks in accordance with policies and procedures, and as instructed by the Administrator.
• Notifies supervisor of pending absence or tardiness within the time frame described in personnel handbook.
• Prepares and mail statements in accordance with established billing procedures.
• Assists in preparing time cards and distributing payroll checks.
• Maintains current file and listing of residents, emergency phone numbers of on-call personnel, key personnel, etc.
• Greets visitors, guests, residents, sales people and others, and monitor or report suspicious persons or situations to the Administrator.
• Receives, sorts and distributes mail as directed.
• Refers difficult and conflicting interactions or situations to Administrator or appropriate department head.
• Conducts annual salary and wage surveys and reports finding to the Administrator.
• Assists in reporting complaints and grievances from residents, families, visitors and partners.
• Assists with completing forms, reports, etc., that are not considered as essential functions.
• Assists with supply inventory.

Qualifications

MINIMUM EDUCATION REQUIRED:

High school diploma or equivalent

MINIMUM EXPERIENCE REQUIRED:

At least six (6) months experience in payroll, insurance and/or clerical position.

ADDITIONAL QUALIFICATIONS: (Preferred qualifications)

Prefer two (2) years of experience in a payroll, insurance and/or clerical position.

Courses in payroll, bookkeeping, office procedures, and other related subjects.

Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.

For Florida Job Postings Only:

For more information regarding Florida’s Care Provider Background Screening Clearinghouse Education and Awareness, please visit https://info.flclearinghouse.com