Receptionist

Front Porch Communities & Services; Cupertino (CA); On-site; USD 31,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision

PTO and Anniversary Recognition Day

403(b) retirement plan

Flexible spending accounts

Employee Assistance Program

Leadership development opportunities

Job summary

Sunny View Retirement Community seeks an On-Call Receptionist to greet visitors, answer calls, and direct inquiries. The role involves maintaining communication logs, directing callers, and performing clerical tasks across departments. The position requires weekday/weekend availability and offers competitive compensation.

Pay range documented is $22.60–$23.00 per hour. On-site work with potential for additional shifts and responsibilities within the front desk and administration teams.

Qualifications

• High School diploma or GED required.
• Experience in customer service preferred.
• Ability to operate a multi-line phone and basic office equipment.

Responsibilities

• Answer and route incoming calls to appropriate destinations.
• Maintain logs of calls including caller name, time, and purpose.
• Greet visitors and screen entrants in the lobby.
• Perform clerical duties for multiple departments.
• Handle basic transactions as needed (selling stamps, processing payments).
• Record and relay messages accurately with correct spelling and contact details.

Skills

Customer Service

Reception duties

Team coordination

Education

High School diploma or GED

Tools

Fax machine

Copy machine

Calculator

Postage meter

Job description

Pay Range: $22.60-$23.00

On-Call Receptionist needed, weekday/weekend availability

Summary

Receives callers at community/office, determines nature of business, and directs callers to destination by performing the following duties.

Sunny View Retirement Community

Pay Range: $22.60-$23.00

On-Call Receptionist needed, weekday/weekend availability

Summary

Receives callers at community/office, determines nature of business, and directs callers to destination by performing the following duties.

Detailed Responsibilities

• Receptionist
• Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction
• Directs caller to destination and records name, time of call, nature of business, and person called upon
• Takes messages accurately including correct spelling of names and phone number
• Operates multi-line telephone console to receive incoming messages
• Greet incoming visitors, screen visitors in lobby if unfamiliar
• Proficiency with multi-line telephones, telephone head set, calculator, fax machine, postal machine and copy machine
• May cash checks; sell stamps, bill residents for meal charges by entering data on computer system
• May sell meal tickets to employees and issues visitors pass when required
• May make guest room reservations
• Monitor fire alarms, call 911 if applicable and direct emergency personnel
• Keep track of keys to residents, employees and vendors
• Performs variety of clerical duties, which may include various projects for the Executive Director, Marketing, Accounting and Activity Departments
• Performs all duties in a safe and efficient manner Reports any safety hazards and/or accidents to supervisor
• Attends all mandatory in-service meetings Complies with all department and facilities policies and procedures
• Front Porch is committed to the prevention of accidents by providing equipment with safeguards, personal safety equipment on jobs which require it, and adequate safety instructions to all employees
• All employees are required to follow safe work habits in order to prevent injuries to themselves, residents, visitors or other employees

Credentials

Education with Equivalent Qualifications:

Essential

• High School diploma or GED

Experience With Equivalent Qualifications

Benefits & Perks

At Front Porch, we believe in supporting our team members both at work and beyond. We offer competitive pay, opportunities for growth, and a variety of benefits and resources designed to support your well-being, financial future, and professional development. Benefit eligibility varies by position, employment type, and plan requirements.

• Competitive pay
• Medical, dental, and vision plans
• Paid time off (PTO) and Anniversary Recognition Day
• 403(b) retirement savings plan with company matching
• Flexible spending accounts and health savings account
• Employee Assistance Program: Heart Fund Learn More
• Leadership and skills development opportunities

Compensation Disclaimer: The actual compensation offered will depend on a wide range of factors including, but not limited to, the selected candidate’s knowledge, skills, experience, training, education, and licensure/certifications (as applicable).

Front Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran in accordance with the applicable nondiscrimination laws. Final candidates must successfully complete a pre-employment physical, physical abilities test, drug screen and criminal background clearance.