Receptionist

Columbia Housing Authority; Columbia Township (MO); On-site; USD 22,000 - 30,000; Full time

Job summary

Columbia Housing Authority is seeking a Receptionist to greet visitors, answer phones, and provide clerical support to senior staff. The role requires accurate word processing and the ability to handle confidential information with discretion.

Responsibilities include taking minutes, handling mail, scheduling conference rooms, and supporting various CHA programs. Occasional extended hours may be required to record minutes for CHA Board meetings.

Qualifications

• Ability to type 40 words per minute and use computer software.
• Skill in writing and transcribing meeting minutes.
• Ability to exercise discretion with confidential matters.
• Effective communication with the public and staff.
• Independent initiative to manage assignments per policies.
• Ability to work with a diverse population.

Responsibilities

• Meet and greet visitors and callers professionally.
• Photocopy documents for program staff.
• Prepare and distribute mail and reports; sort mail.
• Assist with scheduling of conference rooms.
• Assist in survey documentation.
• Complete special projects as assigned.
• Record and minutes for CHA Board/RAB meetings when needed.
• Process payments per CHA procedures and forward to Finance.
• Support senior staff as assigned.

Skills

Typing 40 wpm

Minutes transcription

Discretion

Communication skills

Office software

Clerical support

Tools

Microsoft Office

Job description

Position: Receptionist

Reports To: Director of Housing Choice Voucher (HCV) Operations

Salary: $16.00 - $22.00 hourly ($33,280 - $45,760 annually)

Position Range: B

Summary of Position: This is a skilled clerical position requiring knowledge of current office practices. Work assignments include greeting the public, answering telephones, performing tasks that require attention to detail, taking minutes for specific meetings, accurate word processing, and providing clerical support to Senior Staff as needed or assigned. Basic knowledge of CHA's affordable housing programs preferred.

Major Duties And Responsibilities Include

• Meet and greet visitors and callers in a courteous, professional manner including but not limited to applicants, tenants, public officials and funding source representatives, direct calls and visitors to appropriate staff.
• Photocopy documents from clients for program staff.
• Prepare and distribute incoming and outgoing correspondence and reports as assigned, including sorting mail.
• Assist with the scheduling of conference rooms.
• Assist in the preparation of survey documentation.
• Complete special projects as assigned.
• Potential for extended hours up to twice a month to record and take minutes for CHA Board of Commissioners and RAB meetings.
• Accept payments per CHA procedure and forward to the Finance Department.
• Perform related work as assigned by the Director of HCV Operations or other senior staff.

Required Knowledge, Skills, And Abilities

• Ability to accurately type 40 words per minute and use a computer and standard or customized computer software.
• Ability to write and transcribe meeting minutes.
• Ability to exercise individual initiative and use discretion in handling confidential matters.
• Ability to communicate effectively with the general public including effectively defusing confrontational situations when needed.
• Ability to implement, without supervision, continuing assignments requiring materials organization, report preparation, and decision making within the guidelines of policies and procedures.
• Ability to establish and maintain effective working relationships with superiors, associates, administrators, and the general public, as well as the ability to work with a diverse population that includes singles, families, the elderly and persons with disabilities.

Salary: $16 - $22 per hour