Receptionist

Elderwood; City of Rochester (NY); On-site; USD 20,000 - 29,000; Full time

Job summary

Elderwood is seeking a friendly receptionist to join our team in Rochester. The role focuses on greeting visitors, answering multi-line phones, and performing light administrative tasks to support residents and staff. Strong communication and organizational skills are essential.

Typical duties include mail processing, assisting with conference room reservations, delivering newspapers, and ensuring a warm, professional environment for residents and guests.

Qualifications

• Experience with answering multi-line phone lines.
• Office experience and good typing skills required. Proficiency in Microsoft Office programs preferred.
• Knowledge of office machines and equipment preferred.
• Ability to read, write, speak, and understand English at an intermediate or more advanced level.

Responsibilities

• Answers phones and greets visitors in a friendly manner; ensures needs are addressed or referred to appropriate staff.
• Sorts mail.
• Transport residents as directed by supervisor or Administrator.
• Delivers newspapers to residents.
• Collects fees and keeps records of guest tickets or events; handles conference room reservations.
• Performs typing assignments.
• Forwards mail of discharged residents.
• Performs copy machine tasks.

Skills

Phone system experience

Office experience

Typing skills

MS Office

Communication

Tools

Microsoft Office

Job description

Overview

$18.00 / hour

At Elderwood, our Mission is People Caring for People. Our values of Integrity, Collaboration, Accountability, Respect & Excellence are at the core of everything we do.

We strive to not only be the partner of choice for our residents, their families and community players – but also for our valued employees. We welcome you to join us.

Elderwood is seeking a friendly, organized, and reliable receptionist to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask effectively. As the face of our company, you will play a crucial role in creating a warm and professional environment for our clients and visitors.

Receptionist Position Overview

• In addition to administrative tasks, our receptionists represent Elderwood in a friendly, helpful and positive manner. They are an integral part of daily life for residents and guests.

Responsibilities

• Answers phones and greets visitors in a friendly manner; ensures that needs of caller or visitor are responded to effectively or by referral to appropriate staff.
• Sorts mail.
• Transport residents as directed by supervisor, management staff or Administrator.
• Delivers newspapers to residents.
• Collects fees and keeps records of guest tickets or special events; takes requests for reservations of conference room.
• Performs typing assignments.
• Forwards mail of discharged residents.
• Performs copy machine duplication assignments.

Qualifications

• Experience with answering multi-line phone lines.
• Office experience and good typing skills required. Proficiency in Microsoft Office programs preferred.
• Knowledge of office machines and equipment preferred.
• This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

EOE Statement

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.